Cash Management Representative Jobs

Job Purpose

The Cash Management Representative is responsible for all elements of Cash Management which include but is not limited to: payment posting, allowance posting, electronical file processing, bank reconciliation and recording, batch posting reconciliation and recording, Co-Source monitoring and management.

Duties and Responsibilities

• Basic knowledge of healthcare claims processing including: ICD-9, CPT, and HCPC codes
• Maintain confidentiality at all times
• Resolve missing payment requests timely. Provide feedback to supervisor with identified trends and issues
• Uses the MPower workflow system, client host system, payer websites and other tools available
• Cash management for multiple clients
• Responsible for retrieving EOB’s to post payments & denials
• Recording, posting & reconciling of daily cash across multiple clients and PM systems
• Maintaining WQ’s assigned to them. Identifying trends and escalating to supervisor
• Perform special projects and other duties as needed. Assists with special projects by utilizing excel spreadsheets, and the ability to communicate results.
• Acting as liaison for Co-Source partners
• Working knowledge of the insurance follow-up process with the understanding of the fundamental concepts in healthcare reimbursement methodologies
• Posting of zero / denials batches timely and accurately
• Meets and maintains daily productivity standards established in departmental policies
• Work with client Finance/Accounting/Treasury partners to identify and resolve reconciliation topics
• Act cooperatively and courteously with patients, visitors, co-workers, management and clients.
• Maintain a professional attitude
• Complete MCX cash posting emails as assigned by Supervisor
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties.
• Identifying delayed, missing files and escalation to supervisor
• Adheres to the policies and procedures established for the client/team
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Meets and maintains quality standards established in departmental policies
• Other duties as assigned by the management team
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Unique client specific assigned workflows & tasks

Qualifications

• Strong organizational skills
• Strong communication skills/oral and written
• Understanding an EOB and what the remarks or denials mean
• Proficiency with Microsoft Office
• 1 year experience in insurance collections and or payment posting
• High School diploma or equivalent required
• Ability to work well individually and in a team environment.
• Experience in Physician/Professional billing

Working Conditions

• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.