Case Manager Refugee Support - Bilingual (English/Spanish) - Houston, Texas

SUMMARY

Case Manager will provide refugee resettlement and integration support for ongoing and collaborative efforts by federal, state, and local governments, NGOs, non-profits, resettlement agencies, and community organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Ability to conduct a home visit and, when necessary, transport and accompany clients to assist in their access to different government and community services.
• Coordinate initial services for arriving refugees and develop individual service plans. Continue to assess individual and household needs according to program guidelines throughout the service period.
• Assist in securing suitable/affordable housing and coordinate the delivery of furniture/supplies to newly arriving refugee families.
• Ensures language and cultural competency, mental health and social services in support of program.
• Provides on-going consolation and assistance to resettlement partner staff.
• Collaborate with local health departments, social services offices, mental health providers, school systems and other services providers to ensure required services deliveries to refugees.
• Performs other job-related duties as assigned.
• Responsible for the direct management of individual refugee cases and timely delivery of core services, and consistent documentation of services to each refugee family assignment.

SUPERVISORY/MANAGEMENT AUTHORITY

No supervisory/management authority

EDUCATION AND EXPERIENCE

Bachelor’s Degree in social work, counseling, or related fields with no less than 2 years of professional experience providing case management services, including refugee resettlement, immigrant support, and or non-profit operations.

KNOWLEDGE, SKILLS AND ABILITIES

• Advanced knowledge of case management services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance and disability benefits.
• Proficient in utilizing Outlook, Word and Excel; PowerPoint, Access, Visio.
• Bilingual (English/Spanish) communication skills are required.
• Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
• Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
• The ability to successfully pass a drug screen and a federal background check is mandatory.
• Ability to remain calm during difficult circumstances and emergencies.
• Ability to communicate clearly and effectively via oral and written means.
• Able to effectively manage significant documentation.
• Ability to communicate clearly and effectively via oral and written means.

WORK ENVIRONMENT

Work will be performed primarily in a climate-controlled office environment. Travel is required to site up to 100% of the time if not local to area.

ABOUT THE TEAM
Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios — ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Compliance

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.

Cherokee Federal has suspended it’s COVID mandate. However it’s important to note that Cherokee Federal employees are included as covered employees in U.S. Presidential Executive Order 14042, which mandates Covid vaccines for federal contractors. Executive Order 14042 is currently not subject to enforcement by the Federal government. Therefore, Cherokee Federal has suspended application of the mandate and continues to monitor the government’s guidance on administration of any vaccine requirement.

ABOUT THE TEAM

Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios – ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

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