Case Manager, Primary Care

Looking for a driven and passionate Case Manager to join our Case Management Team!

* Eligible for a $1000 SIGN-ONBONUS!*

Case Management services provide communication, logistic, and advocacy support to patients working with interdisciplinary team members to improve health outcomes. Case Managers partner with patients to navigate resources, reduce barriers to care and improve health outcomes.

Case Managers use a holistic, patient centered approach to identify barriers to health outcomes. Using evidence-based and harm reduction rooted practices, Case Managers provide care coordination in partnership with patients to meet their individual goals. Case Managers work with patients through completing assessments, care planning, service enrollment, and continued case review with the goal of improving patient self-sustainability and improved health. Case managers work with interdisciplinary teams and community resources to address identified barriers and vulnerabilities in support of the patents identified goals through care planning and continued support as needed. The Case Manager/patient relationship follows a cycle of trust building, assessment, referral, resourcing, and support in an effort to help patients actively participate in their goals of achieving better health outcomes. The case manager is responsible for upholding department and agency standards for patient care by engaging in case consultation, interdisciplinary meetings, and continued educational opportunities. Case Managers provide a myriad of services including care coordination that is population specific. Case manager workloads are assigned as singular or mixed population specific caseloads. Case Management designations are assigned to the case manager upon hire and are based on assigned population, the need of the agency, and hiring department.

Ryan White Case Management specialized in Care Coordination provided to People Living With HIV/Aids (PLWHA) pediatric, adolescent, and adult patients encompassing all provisional services approved through State and Federal Ryan White grants at HOPES including: Eligibility, Retention in Care, Medical Case Management, Non-Medical Case Management, and all other service provision as assigned for the targeted care and support of PLWHA.

Named one of the Best Places to Work in Northern Nevada in 2015, 2018, 2019 and titled Best Place to Work Hall of Fame, we offer a great deal of attention to ensuring our employees have work/life balance and the opportunity to grow and develop their careers. We offer a second-to-none benefits package (where there are free options for employee medical, vision, dental and basic life insurance for full-time employees), very competitive compensation, generous paid time off, and a chance to partner with amazing care providers to changes lives. Check out our AMAZING benefits program at http://intraweb.nnhopes.org/wp-content/uploads/2022/11/Final-HOPES-benefits-overview-22-23.pdf

At HOPES, all employees serve as ambassadors to our patients and the community. Your co-workers at HOPES are one of the many contributing factors to HOPES being named one of Northern Nevada's Best Places to Work three times in the last five years. To learn more about the Key Accountabilities of HOPES Squad members, take a look athttps://www.nnhopes.org/wp-content/uploads/2020/03/HOPES-Squad-KAAs.pdf.

Fit is as important as function at HOPES. We enjoy a VERY special collaborative culture that thrives on open communication and valuing everyone's contribution to the team. We are as unique as the populations we serve! However, we all agree on our dedication to optimizing wellness for the people we serve and understand we ALL are responsible for the mission of Northern Nevada HOPES.

To find out more about HOPES, visit our website athttps://www.nnhopes.org/. We have a great mission and have been inducted into theBest Places to Work Hall of Fame. All our careers are listed on our Careers page athttps://www.nnhopes.org/about/careers/.

If you'd like to learn more about what HOPES is doing in the community, sign up for our newsletter.athttps://www.nnhopes.org/newsletter/.

Northern Nevada HOPES is a Federally Qualified Health Center and Patient Centered Medical Home.

We are a Drug-Free Workplace and utilize E-Verify to confirmwork eligibility.