Case Manager Jobs

HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.

The case manager will be responsible for processing, monitoring, supporting, and organizing cases for program applicants. S/he will be directly involved with program participants and provides resources and assistance applicable to each case. S/he is in charge of planning, supporting, and working with program applicants: S/he schedules classes and events for program applicants under the direction of the program director. The case manager must be highly organized, empathetic, compassionate, non-judgmental, and eager to help vulnerable populations.

Rate of Pay: $23 per hour

Work Schedule: M-F (9 am- 4 pm, or if required 9 am – 5 pm) Full-Time (Max 30 hrs/wk)

Duties And Responsibilities

• Organizes eligible program applicant folders and prepares them for auditing when required.
• Provides program orientation presentations to prospective program applicants.
• Enters eligible applicants’ information into the program’s database to obtain appropriate outcomes for the program.
• Provides support to the program director over the program’s needs, including providing program progress statistics.
• Provides TABE reading test to program applicants.
• Answers programmatic questions to eligible program participants.
• Prepares outreach events to inform the community of the purpose of our program and the importance of our services in the local, and city environments.
• Scans and uploads eligible program applicant’s documentation into e-folders.
• Prepares applicant’s security guard licensing filings for submission.
• Understands the applicant’s needs, and works with the program director to develop strategies to help the client obtaining his employment goals.

Requirements And Qualifications

• Able to organize and manage large amounts of files, schedules, dates, and information
• Proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and Google package
• Time management skills (punctual); organized and prioritization are a plus.
• Applicant must possess a minimum bachelor’s degree is preferable;
• Able to work with little or no supervision, multitask and achieve proposed goals within a timeframe.
• The ideal candidate has excellent written and spoken communication skills

Education And Experience

• 2-year experience working with the community in a similar setting.
• Applicant must possess a minimum bachelor’s degree.

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