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Company | Visiting Angels of Reseda,CA |
Address | , Reseda, 91335 |
Employment type | FULL_TIME |
Salary | $22 - $26 an hour |
Expires | 2023-10-15 |
Posted at | 9 months ago |
:
- Participate in 90-day, annual evaluations and performance improvement plans for the caregiver team.
- Oversee schedules and ensure timely data entry for clients and caregivers.
- Communicate and refer appropriate matters to the Operations Manager for direction.
- Maintain regular, predictable attendance.
- Perform other functions as deemed appropriate by the management team
- Monitor telephony logs on a daily basis, making appropriate corrections to the system to facilitate accurate processing of payroll and billing.
- Records. Manage calls in accordance with the company policies.
- Maintain positive relationships with clients and their families, prospective clients, caregivers, prospective employees, fellow team members and referral sources.
- Manage on-call evenings and weekends, as directed. Keep on-call materials current with client information, instructions and directions, the current roster of care and list of active direct care staff.
- Demonstrate dependability and reliability.
- Contact clients and caregivers regarding day-to-day scheduling changes.
- Generate timely reports on caregiver supply and demand for direct supervisor.
- Perform general office duties, including but not limited to, word processing, filing, reception and telephone services.
- Schedule caregiver team for hours of service on new clients and open hours/shifts for existing clients. Provide consistency in caregiver scheduling.
- Prepare and maintain the on-call log, client and employee
- Regularly update the direct supervisor about open shifts after making an exhaustive effort to staff the shifts.
- Maintain professionalism; provide support and encouragement to the caregiver team.
- Maintain absolute confidentiality of all information pertaining to employees, clients and client’s families.
- Communicate and reinforce Visiting Angels’ policies and procedures.
Pay:
$22-26 per hour based on experience
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