Cashier - Aquatics ($16.73/Hour - $21.49/Hour)

Job Details

Level: Entry

Job Location: Hayward Area Recreation District (HARD) - Hayward, CA

Position Type: Hourly

Education Level: None

Salary Range: $16.73 - $21.49 Hourly

Travel Percentage: Negligible

Job Category: Customer Service

Are you an energetic, customer-oriented individual? Do you enjoy providing exceptional service to the public? Our Aquatics division is in search of Cashiers to work this summer!

Here Are The Details About The Positions

• Not to exceed 960 hours per fiscal year. (July 1 - June 30)
• Work Schedule: Monday - Saturday, 15 hours/week
• Part-Time, Seasonal, Hourly, Non-Exempt Position
• Work hours: 8:30AM - 8:00PM
• Work Location: We operate multiple pools within the district. Work location will be assigned after you are hired.
• Hourly Rate: $16.73/hour - $21.49/hour

This posting may close at any time.

Position Summary

Under general supervision, provides a variety of customer service and cashier duties related to the function, facility, and department assigned and performs related work as required.

DISTINGUISHING CHARACTERISTICS

This is an entry-level position, positions in this class typically have basic work-related experience and work under immediate supervision. Positions in this class are filled on a seasonal or program-specific basis.

Essential Duties And Responsibilities

Incumbents may not perform all duties. Duties include but are not limited to the following:

• Performs other duties as assigned
• Builds and maintains positive working relationships with co-workers, other District employees, and the public using principles of good customer service
• Processes transactions and collects fees charged to the public for programs, passes, facility rentals, and other recreation program areas
• Assists customers at the front counter, answers the telephone and waits on the general public
• Provides information on department and programs areas; refers inquiries as appropriate
• Operates standard office equipment including phone, computer, printer, copier, and facsimile machine
• Balances cash register and prepares reconciliation form

WORK ENVIRONMENT

Employees may work in the field and are occasionally exposed to loud noise levels, cold and/or hot temperatures, vibration, confining workspace, chemicals, mechanical and/or electrical hazards. Incumbents may be exposed to blood and body fluids rendering First Aid and CPR and are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office and/or recreational facility setting and use standard office and/or recreation equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in recreational activities; and push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.

Minimum Qualification Requirements

Ability and Skill to:

• Establish maintain and foster positive and effective working relationships with those contacted during work
• Use English effectively to communicate in person, over the telephone, and in writing
• Work independently while supervising customer service counter
• Remain flexible and adapt as job responsibilities change
• Make accurate arithmetic calculations
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines
• Provide courteous assistance to facility patrons
• Understand and follow oral and written instructions
• Organize own work, set priorities, and meet critical time deadlines
• Maintain facilities and equipment in a clean, safe, and secure manner
• Maintain accurate logs, records, and basic written records of work performed
• Operate modern office equipment including computer equipment and software programs

Knowledge Of

• English usage, spelling, vocabulary, grammar, and punctuation
• Basic cash handling skills
• Use of a personal computer and word processing software

Education/Experience/Training

• Experience within a retail or customer service environment preferred
• Any combination of experience, training and/or education that provided the required knowledge, skills and abilities of the class is acceptable

Special Requirements

• Completion of the Hepatitis B vaccination series is recommended
• Bilingual English/Spanish desirable
• If 16-18 years of age and still in high school, must possess a valid work permit
• Completion of Tuberculosis (TB) test required
• Must be at least 16 years of age
• Verification of ID and ability work in the USA
• If 18 years of age or older, must pass a fingerprint and/or background clearance prior to employment