Call Center Office Assistant-Ortho & Sports Med

Overview
The office assistant in the RMG Call Center works under the direct supervision of the supervisor/director. Primary responsibilities include providing exceptional customer service while multitasking. Answering the telephone, scheduling appointments, performing a thorough patient registration and reconciliation within the patient registration software. Properly entering patient demographics, performing insurance eligibility, properly transcribing and routing phone messages and initiating medication refill request. Assists other employees as needed. The office assistant/call center also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.
What you will do

Qualifications
Education

Experience

As a Riverside Health System team member, our benefits have you covered:

Health & Wellness:

Peace of Mind:

Financial Support:

Work-Life Balance: