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Cafe Counter Staff Jobs

Company

Club Fit
Address Briarcliff Manor, NY, United States
Employment type FULL_TIME
Salary
Category Wellness and Fitness Services
Expires 2023-08-05
Posted at 10 months ago
Job Description
Job Title:Café Counterperson
Job Purpose
  • Show genuine hospitality by having a professional attitude toward work, club and staff at all times
  • To serve the members and staff in a timely manner
Operations
  • Be able to service customers and work well under pressure
  • Acknowledge members and provide timely and efficient service with a smile, ensuring the members are certain we care about their well-being
  • Consistently “up-sell” to customers
  • Use good judgment and problem-solving skills
  • Have complete knowledge of opening and closing procedures (use checklists)
  • Understand proper use and care of all equipment, i.e. dishwasher, slicer, coffee equipment
  • Perform other duties as assigned
  • Show attention to detail by keeping counter/bar and kitchen areas neat and clean at all times
  • Remain polite and courteous
  • Keep all necessary items stocked, paying attention to inventory needs.
  • Do not leave counter position unless covered by co-worker or approved bymanager
  • Be punctual for all scheduled shifts or arrange for coverage and inform manager and other staff members accordingly
  • Know product, paying close attention to proper portion and presentation as outlined by Café manager
  • Understand cost control and portion control
  • Understand all computer functions as they apply to the café, including proper use of café point of sale
  • Wear full uniform including black Club Fit staff shirt, solid black pants, black apron, name tag, closed toe shoes (prefer non-slip, but not required).Hair that is shoulder length or longer must be pulled back.
  • Be accountable for all sales transactions and drawer balances (over/under $3.00 max) through accurate completion of shift paperwork and tie out reports
  • Assist with all catering functions, including birthday parties and other club events
  • Maintain a positive relationship with members, co-workers, managers and other Club Fit staff, demonstrate a commitment to embracing the neighborhood
Department Strategy and Communication
  • Refer to the station duties posted in the café as needed
  • Attend monthly café staff meetings and training
  • Utilize Café Communication Log to convey appropriate information to co-workers and manager
  • Be knowledgeable of other club departments, programs and events
Professional and Technical Knowledge
  • Direct Line to Café Manager
  • Understand and have knowledge of the duties for the cashier, runner, and pantry stations (use posted station duties)
  • Stand and walk around for extended periods of time
  • Follow job related directions
  • Attend training meetings as scheduled
  • Understand and communicate both verbally and written in English
  • Ongoing Club Fit Training
  • Culinary Experience preferred not required.
  • Work a flexible schedule as required by business needs
  • Lift 10 lbs
  • Education and Experience
  • ServeSafe preferred not required
  • Professional Certification
  • Understand and comply with all company safety policies and their requirements