Business Systems Analyst - Data Analytics

Relocation assistance will be provided if you need it.

Summary:

Our award-winning client is hiring a Business Systems Analyst to work at their Raleigh office on a hybrid remote schedule.

Responsibilities:

• Collaborates with Product Owner, Product Manager, and other SME’s to identify and document business training materials.
• Other duties as assigned.
• Works with external vendors and product support analysts to troubleshoot system issues and provides resolution.
• Works to understand the business processes supported by technology systems.
• Maintains and upgrades existing technology systems.
• Configures/codes technology systems and ensures appropriate systems integration with dependent solutions; creates technical specifications when handing off to other technology resources for development; ensures all configuration, development and integrations are thoroughly tested and ready for deployment.

Required Skills and Experience:

• Understanding of inbound/outbound interfaces is preferred.
• Experience prioritizing multiple tasks, managing tasks, and adapting to changing environment.
• Ability to understand and represent the needs of the end user in a software development environment.
• Strong analytical and problem-solving skills required.
• Functional configuration experience in one of the following: SAP/other ERP software and/or Salesforce/other CRM software.
• Knowledge of process analysis and design preferred.
• 2+ years’ business systems analyst experience in an Agile/Scrum software development environment preferred.
• Bachelor’s degree in Business/IT/Computer Science or related field OR a combination of education plus equivalent level work experience.
• Experience with Power BI or other data visualization tools (Tableau, Qlik, etc.).
• 2+ years’ experience in technology and software development processes
• Knowledge of SQL Databases and ability to write/run SQL queries a plus.
• 2+ years’ experience in supporting business applications.
• Previous experience within the consumer products industry a plus.
• Experience working with business functions to understand and map processes to functional and technical specifications.
• Self-starter and independent analytical thinker.