Operational Analyst (Job Id 1316727)

The company is dedicated to building the best 100% American-made, battle-proven tactical gear. Their products are designed for the highest level of comfort, functionality, and versatility. Satisfaction is guaranteed for all of their customers, whether military, law enforcement, or responsibly armed citizens. Currently seeking a Operational Analyst who will handle, track and report on all activities including sales, marketing, and Research & Development (R&D).

The Company

• Seeking a Operational Analyst with exceptional sales experience who will be responsible for analyzing, planning, and executing sales operations activities.
• The company is a tactical gear manufacturer offering the most versatile and functional tactical gear on the market.
• The company started as a custom shop in 1999 making gear for U.S. Marines and has grown into the leading tactical gear brand in the industry.

The Compensation

• $55K - 60K Annual Base Salary Commensurate with Experience Plus Up to $4K Performance Bonus

The Location

• Fully onsite position based at the company's headquarters in Swansboro, NC

The Benefits

• 401(k) Plan
• Health Insurance Benefits
• Paid Time Off (PTO) Plan
• Vision Insurance Benefits
• Dental Insurance Benefit
• Basic Life Insurance
• Employee Discount

The Role

• Monitor distributor, dealer, GSA, retail, and Amazon sales against plan/history and report on those findings as scheduled and against goals.
• Manage product databases to include dealer price lists and product availability in the ERP system.
• Responsible for communicating the schedule of upcoming marketing events as well as sales initiatives and reporting on the pipeline for Sales, Marketing, and R&D.
• Analyze dealer performance and provide data to the Account Managers for actionable outcomes.
• Interpret and present data as needed.
• Project management as needed.
• Review and track ROI on marketing initiatives.
• Analyze market trends.
• Perform SKU or product rationalization.
• Perform data analysis for scheduled daily, weekly, monthly, and quarterly reporting as well as ad hoc reporting as needed (data will be derived from ERP D365 and historical Excel spreadsheets).
• Handle, track, and report on all activities across multiple departments; including sales, marketing, and R&D.
• Maintain UPC database.
• Develop sales forecasts.
• Initiate incentive programs for Account Managers to improve performance and drive results.
• Manage and report on the weekly marketing task plan, R&D pipeline, and sales pipeline.

The Background Profile

• Strong working experience within the tactical gear industry preferred
• Prior experience in manufacturing and production environments preferred
• Ability to communicate, present, and influence all levels of the organization, including executive and C-level
• Advanced Microsoft Excel proficiency especially working with complex formulas, large data sets, and advanced functions (e.g. pivot tables, charting data, named ranges and table use, logical and lookup functions)
• Bachelor’s Degree in Marketing, Business Administration or a relevant field
• Solid knowledge or experience in using Salesforce or CRM software and ERP systems
• Outstanding written and verbal communication skills
• 1-3+ years of experience as a Sales Analyst, Operational Analyst or Data Analyst

The Ideal Background

• Keen business sense with the ability to find creative business-oriented solutions to problems
• Strong organizational skills and capacity to manage various projects and work to tight deadlines
• Proven success working in a fast-paced and high-growth business office environment
• Ideal candidate will be interested/curious, self-motivated, imaginative, methodical, and motivated by data analysis