Business Systems Analyst - Salesforce/Data Analytics

Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.

With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.

Our mission is simple: democratize security by making it easy and effective for everyone. We’re transforming security from the ground up by solving the world’s most pressing geopolitical challenge — safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.

We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.

We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We’re kinder than necessary.

Together we build for the future by designing simple solutions for complex problems. And that’s why we’re the most loved and trusted name in security.

We’re a diverse crew of makers and builders, skaters and coders, filmmakers and DJs, teachers and students brought together by a shared belief in contributing to the world. This diversity allows us to take an empathetic approach to solving some of the most complex global business and security challenges faced today.

What You’ll Do…

As a Product Manager for our authentication platform, you will be responsible for building the platform that serves the authentication experience for tens of millions of users as they access their applications. You will have the opportunity and autonomy to work across the business to deliver a scalable, resilient solution that makes security easy and effective for all.

Duo’s authentication solution is the cornerstone for securing the workforce by protecting against phishing, compromised credentials, or other identity-based attacks to verify user identities and establish device trust before granting access to applications.

The authentication platform is at the center of many major initiatives at Duo, so you will have to be aware of the broader impact of work done across all of research and development and collaborate with leaders across functions to gain alignment. Authentication is at the heart of our product, therefore the work, experiences, and opportunities will be both diverse and ambitious.

Product Managers play a highly visible role in the company and are critical to the development and execution of the product strategy. We are responsible for delivering the best experience for our users. As the product expert, you excel at prioritization, collaboration, and communication, while being accountable for usability, security, quality & adoption.

Skills You Have..

• You'll drive the product vision and strategy for the platform that supports internal teams to deliver a world-class authentication experience to millions of users
• Work cross-functionally across engineering, QA and product to deliver solutions that accelerate our ability to provide customer value
• 3 years of product management experience, ideally on technical or platform products
• Experience leading product direction and design based on customer input and data-driven decisions.
• Bachelor’s degree in an applicable field
• Build, prioritize and communicate the product vision and strategy for your area to your team and across the business
• You'll work closely with both customers and internal software and hardware teams to understand their needs
• Ability to make complex concepts accessible for the wider organization, with excellent verbal and written communication skills
• Demonstrated success in owning a product area and launching products that delivered long-term value

Additional Skills You May Also Have…

• Technical background (computer science degree or software engineering experience)
• Familiar with at least one of the following: user authentication/login flows and associated technologies, identity and access management, security
• Experience in the security industry
• 5 years of product management experience with at least 3 years of platform or technical experience

Reasons why you should apply…

• You are comfortable initiating and managing necessary change and work effectively and efficiently through others.
• You possess a highly driven and entrepreneurial personality, with an ability to get stuff done while having a sharp mind and eye for detail.
• You see potential in human diversity and build bridges between different cultures and experiences to help others work together.
• You’re motivated by being an expert in your field and excel at working across diverse collaborators, providing clarity through focus and direction.
• You love living on the frontier of the groundbreaking and inspire by creating pictures and plans for the future.

Why Cisco

Secure

We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is a groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!

"Cisco Secure offers an environment that combines cutting-edge, mission-critical, technology with some of the brightest, most diverse set of people I've ever had the pleasure of working with." - Chief of Staff, Engineering

There are so many amazing reasons to join Cisco. Learn more here !

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