Business System Analyst Jobs

The Senior IT Business Analyst will work with the various departments to better understand how the department processes work in conjunction with our Infor ERP system. They will understand and document current processes and look for opportunities to improve the process by a combination of using features in the ERP or streamlining the process by reducing unnecessary process. All this will be in close conjunction with the business leader.
Responsibilities:

• The Senior IT Business Analyst will identify and analyze business process issues and opportunities, and to evaluate the potential application of new or modified technology solutions.
• Some travel required, up to 10% anticipated.
• Provide on-going support for business applications including troubleshooting of reported problems, facilitation of cross-functional discussions of related software or business process changes, and end user training support as well as identification of future growth opportunities.
• Other duties as assigned.
• Facilitate data conversion activities for assigned application implementation projects with end users, other IT team members, and vendor technical resources as needed.
• Actively participate in applications implementation and enhancement projects related to areas of responsibility, providing: Requirements Definition and Management, Detailed Data Analysis, Day-to-Day Operational Interface including Initial Production Support and Troubleshooting of Issues and Problems, Facilitation of Issue Resolution with Impacted Organizations, Coordination of Testing and End-User Acceptance.
• Develop formal end user training plans/scripts with key business leaders and vendor/system integrator functional staff; work with software vendor/system integrator to create end user training materials which encompass business process, naming conventions and other standards, and system functionality; provide training to groups and individuals, according to the agreed upon training plan as needed.
• Comprehend and comply with IT policies and processes in the areas of software development and implementation; ensure segregation of duties compliance with requirements, in working with business end users to define applications security and workflow roles/responsibilities.

Qualifications:

• Manage business relationships.
• Bachelor's degree in Business, Accounting/Finance, Computer Science, or a related field.
• Experience working with business owners to elicit, analyze, communicate, and validate requirements for change in a distribution environment.
• Minimum 4 years' experience with Infor Distribution or other distribution software system.
• Willing to travel.
• Strong oral and written communication skills.
• Experience with planning and managing activities with various stakeholders.
• Define business requirements, identify issues, and recommend solutions.
• Deep knowledge of business processes.

Desired Skills and Experience
Responsibilities:
The Senior IT Business Analyst will identify and analyze business process issues and opportunities, and to evaluate the potential application of new or modified technology solutions.
Actively participate in applications implementation and enhancement projects related to areas of responsibility, providing: Requirements Definition and Management, Detailed Data Analysis, Day-to-Day Operational Interface including Initial Production Support and Troubleshooting of Issues and Problems, Facilitation of Issue Resolution with Impacted Organizations, Coordination of Testing and End-User Acceptance.
Provide on-going support for business applications including troubleshooting of reported problems, facilitation of cross-functional discussions of related software or business process changes, and end user training support as well as identification of future growth opportunities.
Facilitate data conversion activities for assigned application implementation projects with end users, other IT team members, and vendor technical resources as needed.
Develop formal end user training plans/scripts with key business leaders and vendor/system integrator functional staff; work with software vendor/system integrator to create end user training materials which encompass business process, naming conventions and other standards, and system functionality; provide training to groups and individuals, according to the agreed upon training plan as needed.
Comprehend and comply with IT policies and processes in the areas of software development and implementation; ensure segregation of duties compliance with requirements, in working with business end users to define applications security and workflow roles/responsibilities.
Other duties as assigned.
Some travel required, up to 10% anticipated.

Qualifications:
Bachelor's degree in Business, Accounting/Finance, Computer Science, or a related field.
Minimum 4 years' experience with Infor Distribution or other distribution software system.
Deep knowledge of business processes.
Define business requirements, identify issues, and recommend solutions.
Experience working with business owners to elicit, analyze, communicate, and validate requirements for change in a distribution environment.
Strong oral and written communication skills.
Experience with planning and managing activities with various stakeholders.
Manage business relationships.
Willing to travel.