Business Intelligence Analyst Jobs

Job description:

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

• Solve problems, develop hypotheses and suggest actionable recommendations.
• Identify business opportunities within domains such as merchandising, marketing, CRM, web shop performance, or third parties, resulting in incremental sales or efficiencies.
• Enable digital business team members and stakeholders digest analysis to make fast, data -based decisions.
• Turn data into business analysis (WHAT & WHY) better understand current business performance and suggest meaningful actionable insights to improve financials or operations.

RESPONSIBILITIES

REPORTING: Track & report business KPIs through various domains (including but not limited to product, performance, customer, marketing, online shop & 3 parties), to relevant teams and stakeholders.

ANALYSIS:

• Formulate business cases for new or improved business development opportunities (projects or seasonal initiatives)
• Analyse and evaluate the effectiveness of business activities supported by data-based reasoning & conclusions, drilling down deep into details and discovering the WHYs behind the WHATs
• Generate insights from the data to recommend hypotheses, tests & actions for future optimizations
• Translate gathered KPIs into engaging, actionable, and easy to digest fact-based insights shared through ad hoc or recurring reports/dashboards or visualizations

 

COMMUNICATION & PRESENTATION: You will share your work and learnings in a clear, concise and easy to understand form providing suitable recommendations and conclusions.

STAKEHOLDER MANAGEMENT: You’ll proactively share key insights and trends on a regular basis with the immediate and wider teams.

SELF DEVELOPMENT: You’ll be responsible for staying up to date with industry trends and developments across eCommerce, marketing & digital, share and promote best practices within the organization.

PERSONAL PROFILE

• Professional experience in Data Visualization/dashboarding, Report generation
• 3+ years of professional work experience as an Ecommerce Analyst or a similar role
• Experience in several domains within Ecommerce is a plus (e.g., Merchandising, CRM, performance marketing, marketplaces, Web & App Analytics).
• Experience in the fashion or retail sector is a plus.
• Strong communication skills
• Business acumen and ability to transform data into actionable insights, understanding trends and patterns
• Fluency in English (written and spoken).
• Understanding of e-commerce & 3P digital landscapes with a strong view on how to increase sales, conversion, and engagement throughout customer journeys.
• Good problem-solving skills with an analytical mindset & a team player attitude
• Ability to work in a highly collaborative and dynamic environment.

 

TECHNOLOGY STACK:

• Operations: Jira, Confluence, Advanced Excel skills
• Languages: SQL, Python (proficiency in at min one)
• BI Applications: Looker, Power BI or Tableau (or any other enterprise level BI/visualization tool)
• Database: Experience with modern data warehouse/lake house platforms like Databricks, Snowflake, BigQuery, etc. is very ‘desirable’
• Web Analytics: Content Square, Google Analytics/Data Studio, Adobe Analytics (or equivalent digital analytics tool)
• Web and ecommerce technologies including HTML & Javascript, single-page applications, CMS or search & merchandising platforms

MEASURES OF SUCCESS

1. Standardized regular or ad hoc reports/dashboards presented in a timely manner for business review
2. Communication of performance to relevant stakeholders in a easily visualized format
3. Insights recommended along with proposed solutions converted into actions based on data
4. Results and learnings shared creating a constant learn, test, implement culture
5. Strong connection with HQ to ensure consistency with global reporting
6. Derive business cases backed by data for new or improved business development opportunities

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

• This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
• Expected base salary for the role will generally be between $105,000.00 and $115,000.00 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

 

Posting Notes: USA || New York (US-NY) || New York || RETAIL OFFLINE || AMERICAS - RETAIL MANAGEMENT || n/a ||

Profile description:

Permanent