Business Intelligence Analyst Ii

About-Us

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

Job-Overview

The Service Division is looking for a talented Business Intelligence Analyst to join the Service Analytics department. The ideal candidate will have a strong analytical/technical skillset, a background working with large datasets, and experience consulting with senior leaders to solve business problems.

Position Summary:

The Data & BI Analyst II is responsible for providing actionable insights to support business decisions. They work in collaboration with other analysts and stakeholders on the formulation of appropriate analytic approach to solve ambiguous business problems.

This position does not support sponsorship at this time.

Essential Functions:

• Build and maintain a strong knowledge of data sets available to the analyst. Extract, cleanse and transform data to support analysis needs. Pressure test and validate logic and outputs against known sources and business acumen. Proactively identify data quality issues.
• Provide actionable insights to support business decisions, primarily by performing root cause, exploratory, sensitivity and scenario analysis, hypothesis testing, economic modeling, and data visualization to identify patterns/trends/insights etc. on ambiguous business problems
• Develop and manage business relationships with project team members and leaders across the organization. Consult with business owners to understand the business problem. Collaborate with to identify the appropriate analytic approach to solve the problem.
• Define business and data requirements for analytic deliverables and serve as liaison with IS support teams. Lead collaboration with IDM for data improvements and proactively identify data enhancements in conjunction with division data stewards.
• Document, monitor, and proactively recommend improvements to processes and controls related to areas of responsibility.
• Independently generate and incorporate insights into a cohesive story that clearly addresses business questions. Effectively communicate with business partners and non- technical audience regarding analytic ideas, approach, key takeaways, and actionable insights.
• Understand and apply beginning statistical concepts.
• Maintain a strong understanding of division results & key business drivers, as well as an understanding of key business strategies & priorities, apply business knowledge to analytic approach to address business questions.
• Serve as a technical and functional data subject matter expert
• Lead the development and monitoring of KPIs and benchmarks. Ability to communicate results to senior leaders.

Business Expertise:

• Applies general knowledge of business developed through education or past experience
• Understands key business drivers; uses this understanding to accomplish own work
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership:

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements; may coach, mentor, or provide guidance within or across teams
• Ability to work effectively both independently and in a team environment, independently organize, plan & prioritize individual effort needed to ensure overall success of cross-functional projects. Occasionally lead cross-functional teams responsible for divisional objectives or assist with the onboarding of other data analysts
• Accountable for own contributions Provides informal guidance to new team members

Problem Solving:

• Ability to identify the question(s), what data is needed, analyze and interpret the results to recommend solutions to senior & executive division leaders for a broad spectrum of business improvement opportunities in a clear and concise manner. Execute on projects of a moderate complexity which involve cross-functional teams, collaborate well with associates and leadership throughout the division (and potentially firm leadership and/or external vendors)
• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments
• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact:

• Impacts quality of own work and the work of others on the team; works within guidelines and policies; Identify, assess and mitigate low to moderate risks that would impact the department
• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines; Ability to accurately assess risk and prioritize work
• Develops and performs moderately complex analysis, typically with moderate business impact. Works with leaders throughout the firm, providing analytical guidance to directly influence business decisions. While there are no direct supervisory responsibilities, coordinating with others to accomplish tasks and meet deadlines will be required, and may be asked to occasionally mentor and train other associates on the team. Influence decision making, by gaining a deep understanding of inter-departments/divisions interactions the impact on firm operations and initiatives

Interpersonal Skills:

• Explains difficult or sensitive information; works to build consensus
• Explains complex information to others in straightforward situations
• Exchanges straightforward information, asks questions and checks for understanding

Skills-Requirements

Experience Required:

• At least 2 years of analytics experience
• 3-5 years' experience in relevant field

Education Required:

• Advanced Degree or Certification preferred
• Bachelor's Degree with an emphasis in business, economics, math, engineering, or analytics preferred (or relevant work experience)

Functional Knowledge:

• Requires conceptual knowledge of theories, practices, and procedures within a job discipline
• Experience with data manipulation languages, such as SQL, required
• Proficiency interacting with various database and file storage systems (e.g. Oracle, Hadoop, NoSQL)
• Understanding of join types
• Requires expanded conceptual knowledge in own job discipline and broadens capabilities

Awards-Accolades

• 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
• Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.
• For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
• Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.
• 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
• 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
• 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.
• Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.

EEO

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: