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Business Banking, Relationship Manager
Company | Hingham Institution for Savings |
Address | Washington, United States |
Employment type | FULL_TIME |
Salary | |
Category | Banking |
Expires | 2023-08-05 |
Posted at | 10 months ago |
Hingham's Specialized Deposit Group (SDG) is looking for a Relationship Manager to take responsibility for some of the Bank's most significant business, institutional, government, and private client banking relationships in the Washington, D.C. market. You will be responsible for new business development in the verticals the Bank targets: commercial real estate investors, property managers, nonprofit organizations, educational institutions, professional services firms, life sciences, and technology companies. After seven years in the marketplace, Hingham's loan portfolio in greater Washington now exceeds $1B and we have a substantial and growing portfolio of deposit customers.
- Find Problems and Devise Solutions: As we grow alongside our customers, their needs change and our products and services must evolve. You will facilitate delivery of our digital products, including online and mobile banking, payments services (wire, remote deposit capture, ACH, lockbox, and merchant services) in conjunction with our Digital Banking Group and third party vendors. These solutions solve real problems for our customers and it is critical we stay engaged with them to ensure that our products are meeting their needs. We'll also expect you to provide input to our product and process development process over time based on our customers' experiences.
- Business Development: You will develop new relationships through a self-sourced portfolio, with a strong focus on our existing customer verticals (property management, municipalities, commercial real estate, non-profits). It is critical that you enjoy actively prospecting for new business, as this is the heart of the role.
- Manage Existing Relationships: You will serve as the primary banker for a portfolio of some of the Bank's most significant business, institutional, government, not for profit and private client banking relationships. You'll be responsible for coordinating their needs within the Bank, opening and closing accounts as necessary, and handling some of their basic needs relative to our digital products. You'll also be responsible for identifying opportunities to deepen our relationships with these clients through additional deposit/payments business or via our Residential and Commercial Lending Groups.
- Ability to prioritize and differentiate between what’s needed versus what’s wanted.
- Strong self-management/drive and a meticulous approach to organization
- Experience working with distributed teams
- Be adept at handling multiple competing priorities and duties in a fast-paced, results-oriented, and rapidly changing environment
- High ethical standards
- An ability to effortlessly build relationships with trust and respect
- Strong analytic skills with an ability to translate business plans and goals
- Comfortable with implementing structure
- Are you OK with making a mistake? We are too, as long as we learn from them and don’t repeat them.
- Do you always dot your i’s and cross your t’s? Attention to detail is a must.
- Do you pick up the ball that someone else may have dropped? We are looking for people that own the company goals beyond just doing their job.
- Are you happy to lend a helping hand? We are a small, tight-knit group and at times all wear a number of different hats.
- Are you transparent and do you prefer addressing the elephant in the room? We pride ourselves on being upfront and honest. We do not have the time or energy for corporate politics.
- Do you believe there’s always room for improvement? We are constantly trying to improve our internal processes and our customer experience.
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term & Long Term Disability
- Family Leave (Maternity, Paternity)
- Health Care Plan (Medical, Dental)
- Training & Development
- Paid Time Off (Vacation, Sick & Public Holidays)
- Wellness Resources (Gym Membership).
- Retirement Plan (401k, IRA)
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