Business Analyst Jobs

Northern Bank is currently searching for a Business Analyst (BA). The candidate will have excellent communication skills and the ability to collaborate both with business and technical leadership. The scope of work includes understanding the information business vision and roadmap items, and documenting them in detailed business requirements, while continually working with both business and technology teams to ensure the alignment, quality, and final delivery features.

Essential Functions

• Determine and develop user requirements for systems in production, to ensure maximum usability
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels

Responsibilities will be expected to be developed and finalized over time and will include but will not be restricted to leading and carrying out:

• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties

Job Qualifications

• Experience in generating process documentation and reports
• Bachelor’s degree (or equivalent) in Business Administration, Information Technology or Computer Science
• Excellent communication skills, with an ability to translate data into actionable insights
• Proven ability to manage projects and user testing
• Knowledge or experience with Salesforce preferred but not required.
• High proficiency in technical writing
• Strong working knowledge of relevant Microsoft applications
• Five or more years of experience in analytics and systems development

About Northern Bank & Trust Company

Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of $2.65 billion with 13 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on

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