Box Office Manager Jobs

Arizona Opera, originally the Tucson Opera Company, was founded in 1971 by a dedicated group of opera enthusiasts. Its inaugural season featured two performances of Rossini’s The Barber of Seville in Tucson and by the 1976/97 Season, Arizona Opera was performing complete seasons in both Tucson and Phoenix.

Since its inaugural year, Arizona Opera has produced over 170 fully-staged operas and concerts. The company’s artistic history is rich with a blend of opera’s traditional repertoire featuring baroque, bel canto, and verismo works, turn-of-the-century masterpieces, operettas, and American operas. Arizona Opera has also presented Wagner’s complete Ring Cycle twice, a feat that has only been accomplished in North America by four other companies.

On stage, Arizona Opera presents artists of both international stature and emerging talent, and each season balances debut artists and the return of favorite performers. Arizona’s musical talent is showcased in its acclaimed orchestra and chorus. The Arizona Opera Orchestra, established in 2000, consists of members of symphony orchestras from Flagstaff, Phoenix, and Tucson, as well as faculty from local universities, and the chorus is comprised of Phoenix and Tucson community members and students from local universities.

In addition to producing four grand operas each year in Phoenix and Tucson, Arizona Opera offers in-school touring productions and numerous outreach events for children and adults of all ages.

Job Title: Box Office Manager
Location: Phoenix, Arizona
Department: Box Office
Reports To: Director of Marketing
FLSA Status: Eligible for OT (not-exempt)
Classification: Full-time

The Box Office Manager is responsible with running the daily operations of the box office. This includes implementing ticketing policies, running the box office at performances in both Phoenix and Tucson, and any other responsibility necessary for the function of the department.

Essential Functions:

• Process single ticket orders and subscriptions
• Running the box office at all performances
• Answer phones, respond to e-mails, and make phone calls as needed
• Assist in maintaining performances in Tessitura
• Provide lists and reports on ticket sales and constituents to other departments as needed
• Assist the Front of House responsibilities and maintain communication and scheduling of volunteer ushers for Tucson events
• Supervise the day to day responsibilities of the box office as delegated by the manager

Non Essential Functions:

• Assist the Director of Marketing in any other responsibility related to patron services and running the department as needed.

Supervisory Responsibility:

• Supervises box office personal