Box Office Representative Jobs

Supervisor: Box Office Manager
FLSA Status: Non-Exempt
Classification: Part-Time

Summary:

Box Office Representatives (PT) provide seasonal telephone and in-person sales of individual tickets and subscription packages, as well as customer service to support professional and student performances for Ballet Arizona.

Representatives will work at the main Box Office location near downtown Phoenix during regular business hours and will also provide in-person ticket sales support at the box office at Symphony Hall, Orpheum Theatre, Dorrance Theatre, and the Desert Botanical Garden on the evenings and weekends of performances.

Essential Duties:

• Stay current on event information
• Make outbound calls for group sales, subscriptions, and other promotions occurring
• Receive and process phone, walk-up and mail ticket sales orders from the public
• Give detailed information about performances to provide the best possible customer experience
• Maintain a high-level of service and helpfulness when serving patrons and internal staff
• Work both independently and in a team environment

Qualifications:

• Strong communication and organizational skills, as well as attention to detail and good judgment
• A friendly personality and flexible schedule are necessary
• Must possess strong customer service and sales ability
• Knowledge of ballet or the performing arts is helpful
• Must be comfortable dealing with the public by phone and in person
• Experience with Tessitura ticketing preferred
• Demonstrated computer skills, including Microsoft Office
• Experience selling tickets a plus

Reporting to this Position: None

How to Apply:

Qualified applicants can apply at www.balletaz.org or may submit a letter of interest, resume and contact information to Human Resources via e-mail to [email protected]. Please note that NO telephone calls will be accepted.