Benefits Systems Administrator Jobs

The Benefits Systems Administrator will work within the Total Rewards team to maintain the benefits module in Workday (HRIS).

• Maintain data integrity of HRIS through audits and regular review of benefit processes
• Troubleshoot issues and provide recommended solutions
• Resolving claims issues
• Processing new enrollment, life events, and terminations (COBRA)
• Maintain SOP and processes for all areas of responsibility; create training guides as necessary
• Manage Open Enrollment configuration, testing, and implementation process
• Evaluate and recommend enhancements based on best practice and efficiencies
• Manage inbound and outbound benefit vendor integrations (eligibility files) between Workday and vendors including timely file review, reconciliation of issues, and coordination of resolution with vendors
• Maintaining benefits configuration in Workday
  • Update current configuration as necessary
  • Troubleshoot issues and provide recommended solutions
  • Evaluate and recommend enhancements based on best practice and efficiencies
  • Manage Open Enrollment configuration, testing, and implementation process
• Responding to general employee inquiries.
• Participate in monthly Benefits Overview presentations for new hires
• Update current configuration as necessary
• Serve as Health & Welfare Benefits contact for several Clark entities with emphasis on:
  • Processing new enrollment, life events, and terminations (COBRA)
  • Responding to general employee inquiries.
  • Resolving claims issues

• Strong organizational and time management skills, ability to multi-task and prioritize workload
• Understands and respects the sensitive nature of information and manages this responsibility to ensure issues are handled discreetly, effectively, and efficiently
• High proficiency with Excel (e.g., VLOOKUP, pivot tables, sorting, filtering)
• Ability to maintain and secure confidential information
• Ability to process large amounts of data and identify, troubleshoot, and resolve issues
• Proficiency with Microsoft Office Suite.
• General human resource knowledge
• Strong technical and analytical skills with an emphasis on issue resolution
• Takes initiative and ownership of projects
• Bachelor’s degree or related discipline preferred but not required
• Exceptional attention to detail and insistence on accuracy
• Self-starter, results oriented team player
• 2 - 5 years of Benefits experience with HRIS emphasis. Workday experience preferred