Bell/Valet Attendant Jobs

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the travelers journeyinviting them to experience the frequency of each hotels locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboards award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com/

EXPERIENCE:

• Prior Experience:
  • 1+ Previous Valet & Guest Services in hospitality or fast paced environment preferred.
• 1+ Previous Valet & Guest Services in hospitality or fast paced environment preferred.
• IT Expertise:
  • Advanced knowledge of computer software (including Microsoft Office, outlook) and or micros station.
• Advanced knowledge of computer software (including Microsoft Office, outlook) and or micros station.

• Education:
  • High School diploma or GED required; college degree preferred.
• Must be service oriented with excellent customer service and sales skills
• Must be able to follow directions with attention to detail, speed and accuracy
• Must possess excellent interpersonal and organizational skills
• High School diploma or GED required; college degree preferred.
• Must be able to multi-task in a fast-paced work environment
• Must be energetic and outgoing
• Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
• Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
• Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
• Must be a team player with the ability to work under minimal supervision
• Subject Expertise:
  • Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
  • Report any unusual occurrences and/or request to Supervisor.
  • Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
  • Must be service oriented with excellent customer service and sales skills
  • Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
  • Must be energetic and outgoing
  • Must possess excellent interpersonal and organizational skills
  • Must be able to follow directions with attention to detail, speed and accuracy
  • Must be a team player with the ability to work under minimal supervision
  • Must be able to multi-task in a fast-paced work environment
• Report any unusual occurrences and/or request to Supervisor.

• Ability to stand for the entire shift.
• Knowledge of classic cocktails and modern classics
• Ability to operate cash register
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Ability to accurately count cash.
• Must be able to understand and work with basic financial information and solve basic arithmetic problems
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Medium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Flexible and long hours sometimes required.
• Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

• Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
• Demonstrate a working knowledge of all company safety and security procedures.
• Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.
• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.

Benefits:

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

• Competitive Base Salary
• Bereavement Leave
• 401K
• Management Contract Referral Program
• Education Assistance
• Costco Membership
• PTO
• Medical, Dental, Vision, Life, Pet Insurance

Additional Per Position

• Employee Rates at all of Springboard Hospitalitys 35+ Hotels
• Associate Referral Bonus Program
• Monthly Cell Phone Stipend
• Retention Bonuses
• Dry Cleaning Services
• Hotel Level Executive Bonus Program
• Lead Share Program
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs

Springboard Hospitality Core Values:

• CONNECTED. We are plugged into people, technology and the cutting edge of culture.
• PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.