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Bellman / Valet Jobs

Company

ValorHospitality
Address , Wrightsville Beach, Nc
Employment type PART_TIME
Salary
Expires 2023-06-26
Posted at 1 year ago
Job Description
ABOUT TRAILBORN
Trailborn
was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches. Trailborn’s debut location will launch in 2023 at the entrance to Rocky Mountain National Park in Estes Park, Colorado, with hotels to follow in the Grand Canyon, Mendocino, CA, Highlands, NC, and Wrightsville Beach, NC. This is just the beginning.
THE ROLE
Position: Bell Person
Reports To: Bell Captain, Guest Service Manager, Manager, Rooms Director
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Greet all guests of the hotel, assist with check in and checkout, help guests transport or retrieve personal items, respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum guest satisfaction.
ESSENTIAL JOB FUNCTION:
  • Post the daily events board and entertainment board in the lobby.
  • Deliver messages and valet to guest rooms.
  • Maintain the designated stations in the lobby, standing alert to be easily summoned for fronts.
  • Assist front desk with key inventory twice weekly.
  • Check luggage for hotel guests both for day and overnight.
  • Manage walk in traffic; open doors while guests are being greeted in a friendly and courteous manner.
  • Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
  • Maintain an open communication line through all shifts by proper use of interdepartmental shift log.
  • Accompany guests that need assistance with luggage to or from room.
  • Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and any other hotel questions.
  • Perform pick-ups and drop-offs at the airport for the guests in a timely, friendly and professional manner and inspect vehicles.
  • Perform the duties of a valet.
DESIRED SKILLS AND QUALIFICATIONS:
Education: High school education or equivalent experience.
Experience: Customer Service in a guest contact role preferred.
Skills and Abilities: Ability to communicate with guests, respond to questions and inquires, knowledge of hotel services, local area events and activities. Ability to drive vans, limousines and automobiles and possess a valid driver’s license and have an excellent driving record as verified by a Motor Vehicle Report preferred. Second language may be desired.
BENEFITS PACKAGE
  • Competitive Salary
  • Immediate eligibility for 401k and employer match
  • Tuition Reimbursement
  • Uniforms Provided
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Paid PTO beginning after ninety (90) days of employment
  • Team Member Hotel Discount Program
  • Team Member Awards and Recognition programs throughout the year
  • Food and Beverage Discounts
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.