Behavioral Health Care Advocate - Remote In Arizona

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you’ll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that’s defining the future of behavioral health care.

In this position, you will be responsible for care management of behavioral health and substance abuse member cases. You'll have a direct impact on the lives of our members as you manage the treatment needs of assigned cases. The schedule for this position is 8 am - 5 pm, Monday - Friday.

If you are located in Arizona, you will have the flexibility to work remotely* as you take on some tough challenges. Residency in Arizona is required.

Primary Responsibilities:

• Identify ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas
• Strategize and solution for any barriers preventing care or delaying services
• Engage members that may be transitioning through various levels of behavioral health related care
• Coordinate and collaborate with providers and treatment teams
• Complete member assessments and educate on resources and services available to member
• Join Interdisciplinary Team Rounds weekly to collaborate with cross functional teams on high-risk members
• Work from an Integrated Care Management Model to ensure high risk members have evidenced based care and medically necessary services

You’ll find the pace fast and the challenges ongoing. We’ll expect you to achieve and document measurable results. You’ll also need to think and act quickly while working with a diverse member population.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience working with local and state community resources in Arizona
• Licensed Clinical Social Worker (LCSW)
• Reside in the State of Arizona
• Proficiency in MS Office, including Word, Outlook, and Excel
• Licensed Psychologist (LP)
• Active, unrestricted licensed to practice independently in the state of Arizona
  • Licensed Psychologist (LP)
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Professional Counselor (LPC)
  • Registered Nurse (RN) with 2+ years of recent experience in a dedicated Behavioral Health setting
• Licensed Marriage and Family Therapist (LMFT)
• Master's degree in Psychology, Social Work, Counseling, or Marriage or Family Counseling; Doctorate-degreed Psychologist; or an RN with 2+ years of recent experience in a dedicated Behavioral Health setting
• Licensed Professional Counselor (LPC)
• Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
• Registered Nurse (RN) with 2+ years of recent experience in a dedicated Behavioral Health setting
• 2+ years of experience in a related mental health environment

Preferred Qualifications:

• Experience with community behavioral health agencies and/or inpatient facilities
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
• Familiarity with AHCCCS and Division of Developmental Disability standards
• Experience in a managed care environment (i.e., managed care organization (MCO) or health insurance company)
• Dual diagnosis experience with mental health and substance abuse
• Knowledge of insurance benefits, including Medicaid and Medicare

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.