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Behavioral Finance Research Leader

Company

Voya Financial
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-06-24
Posted at 1 year ago
Job Description
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Get To Know the Opportunity:
Are you looking for a role that combines a passion for research, innovation, and customer experience? Do you have a desire to use your expertise in science to make a difference in the lives of millions of people? The Voya Behavioral Finance Institute for Innovation is looking for a leader of Behavioral Finance Research to conduct qualitative and quantitative research in partnership with both external academics and internal teams focused on improving outcomes for our customers. At Voya our purpose is Together we fight for everyone’s opportunity for a better financial future, and to that end this role will help us develop a research agenda and execute experimentation focused on helping all those we serve achieve a secure financial future.
Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.

The Contributions You’ll Make:
  • Conduct outcome analysis to demonstrate value of research
  • Stay up-to-date on the latest developments in behavioral science research
  • Analyze complex data sets and conduct statistical analysis to support research
  • Conduct experience audits to provide actionable be-fi based recommendations for team to test and deploy
  • Create both commercial white papers and working papers (in partnership with external academic teams where applicable)
  • Develop innovative behavioral finance (be-fi) research ideas focused on improving customer outcomes across all workplace experiences ( Health benefits and wealth/retirement)
  • Mentor team members and develop their knowledge and application of behavioral research techniques.
  • Serve as a strategic partner for the organization to help guide desired customer outcomes
  • Develop partnerships with external academics including formation and management of academic grant proposals and review process
  • Design and execute both lab studies and field experiments (RCTs) in collaboration with academic partners and internal experimentation team.
  • Provide be-fi consultation for teams delivering customer experiences across the organization
  • Champion application of be-fi principles across all touch points and at all levels of the firm
  • Conduct literature reviews to inform research agenda and distribute findings via written reports and science briefs to customer experience teams and leadership.

Minimum Knowledge & Experience:
  • Ability to source data for analysis and create data visualizations (SQL/Tableau)
  • Proven track record of design, execution, and synthesis of research into actionable insights that drive behavior change and tangible customer/business results.
  • Strong analytical skills including statistical modelling (expert at usage of statistics software such as Stata or R)
  • Masters or PhD in behavioral finance, decision science, or a related discipline
  • Project management skills with ability to manage multiple responsibilities and timelines across a variety of initiatives
  • Excellent communication skills both verbal and written
Preferred Knowledge & Experience:
  • Prior Financial services and/or Health benefits, or healthcare research experience preferred
  • Relevant corporate experience working in an applied behavioral finance role a plus
#LI-KD1
#LI-Remote
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$156,900 - $196,120 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Health, dental, vision and life insurance plans
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid volunteer time — 40 hours per calendar year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.

Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.

Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed.