Barista Jobs

Location: Santa Monica, CA
Employment Type: Part-Time
Salary: $9.00 - $13.00

Barista
The position contributes to the success at Groundwork Coffee, where we are dedicated to providing the highest quality coffee and tea from around the world. We believe in sustainably sourced beans, a commitment to green operational practices and an emphasis on the community and environs in which our stores exist. Above all, this job creates the Groundwork Experience for our team members by providing customers with prompt service, organic/sustainable beverages and food while maintaining a clean and comfortable store environment.

• Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Follows Groundwork operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
• Follows company operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
• Cleans and stocks customer area
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Maintains regular and punctual attendance
• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Groundwork.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

Requirements
Summary of Experience
Presently we are looking for an amazing baristas to help push quality and
customer service on our bar.

• Requires the ability to stand, bend, and lift (up to 25 lbs.) in order to perform normal job functions
• 1 year minimum barista experience
• Exceptional skills in espresso extraction, milk steaming/latte art, and brewing coffee are requirements for this position.

Basic Qualifications

• Available to perform many different tasks within the store during each shift
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Comply with a dress code
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication

Required Knowledge, Skills And Abilities

• Ability to build relationships
• Ability to learn quickly
• Ability to work as part of a team
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• CA Food Handlers Card required; ServSafe Food Manager Certification Preferred.