Banquet Manager Jobs

Whether it is a social or corporate event, the Banquet Managers primary role is to provide patrons with an unforgettable experience. Specifically, he or she will lead the overall execution of all events, including event set-up, food and beverage service delivery, and breakdown.

An ideal candidate for this role will be an organized and vibrant individual with previous experience managing large parties or events.

Tasks & Responsibilities:

• Verify the accuracy of, making adjustments, and approving the Banquet teams timecards in accordance to payroll deadlines.
• Perform a monthly inventory on all banquet glassware, plateware, flatware, liquor, beer, wine, mixers, garnishes, and other banquet supplies; ordering more as needed.
• Determine the number of banquet team members required to execute each event; preparing work schedules based on that determination.
• Supervise the event breakdown; ensuring that the event space is cleaned up, all equipment/supplies are returned to the proper areas, and that all other side work has been completed.
• Ensure safe food handling.
• Distribute service charge payout to the banquet team based on hotel policy and federal, state, and local laws.
• Attend all BEO meetings to coordinate details of each event with the Sales and Culinary teams, including the set-up, timing of events, service delivery, etc.
• Serve as the on-site contact to answer questions or accommodate any last minute/special requests from the group contact.
• Performs other duties as assigned.
• Oversee the guest flow, serving of the food and beverage, and clearing of the soiled dishes.
• Supervise the event set-up to ensure that the tables, chairs, table settings, serving stations, and other event equipment are placed according to the diagram.
• Maintain the quality of food and beverage in the banquet space.
• Charge group folios in the PMS system following every event.
• Recruit, hire, train, coach, and counsel the banquet team; ensure service standards are exceeding expectations.
• Maintain all banquet equipment and facilities in an organized, clean, and safe environment.

Education and Experience:

• Bachelor's degree in Hospitality preferred.
• ServSafe Food Handler Certificate preferred.
• 2+ years of banquet/event management experience.
• Hotel experience strongly preferred.

Required Skills/Abilities:

• Ability to quickly learn hotel related/catering management systems.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient in Microsoft Office Suite, G-Suite or related software.
• Ability to act with integrity, professionalism, and confidentiality.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong leadership skills.
• Ability to remain flexible and adapt to constant change.
• Excellent communication skills, both written and verbal.
• Must be willing to workdays, nights, overnights, weekends, and holidays; and dates that meet the demands of a hotel environment.
• Ability to multitask by prioritizing tasks and delegating them when appropriate.

Physical Demands:

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Must be able to access and navigate through each department at the hotel.
• Stand, sit, or walk for an extended period of time.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Brand: Inn at Carnall Hall
Address: 465 N Arkansas Ave Fayetteville, AR - 72701
Property Description: Inn at Carnall Hall
Property Number: 7235