Bakery Department Head Assistant

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:

Embrace the Customer 1st strategy by inspiring associates to deliver excellent service through creating an outstanding customer experience. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales/profit goals established, control all established quality assurance standards, and monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among associates with a positive attitude.

• Prepare foods according to the food temperature logs and follow cooking instructions.
• Create an environment that enables customers to feel welcome, important and appreciated, to be able to respond to questions, make suggestions and locate products within the department/store to ensure customers get the items they want.
• Plan/organize the inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, and train department associates on inventory/stocking and Computer Assisted Ordering.
• Reinforce safety programs by complying with safety procedures, practicing preventive maintenance by properly inspecting equipment, identifying unsafe conditions and notifying management of any items in need of repair and of customer or employee accidents.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Provide customers with fresh products they ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Inform customers of bakery specials and offer product samples to help customers discover new items.
• Communicate company, department, and job specific information to associates.
• Establish performance goals, develop and implement a department business plan to achieve desired results, and empower associates to meet or exceed targets through teamwork.
• Train and develop associates on performance and participate in the performance review process.
• Assist store management in preparing the store/department budget, profit/loss reviews, and take appropriate action on all financial reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Adhere to all local, state and federal laws, food safety regulations and company guidelines.
• Prepare bakery items per customer requests using proper equipment such as refrigerators, freezers, and ovens according to company guidelines.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the department period promotional plan by executing sales promotions in partnership with store management and informing department associates about current, upcoming and special in-store promotions.
• Develop adequate scheduling to manage customer volume.

Minimum Position Qualifications:

• Effective communication skills
• Current food handlers permit once employed
• Ability to handle stressful situations
• Knowledge of basic math
• Must be 18 or older

Desired Previous Job Experience

• Retail/Bakery experience
• Management experience
• Second language (verbal, reading and/or writing)
• High school education or equivalent

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening
Regions: Midwest

States: Virginia
Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: VA || Chester || 10800 Iron Bridge Rd || 23831 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None