Grocery Department Head Assistant

Company Name: Kroger Stores

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary

Embrace the Customer 1 st strategy and encourage associates to deliver outstanding and exceptional customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales/profit goals established for the department, monitor established quality assurance standards, and control all duties and activities for the department. Support day-to-day functions of the Grocery operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions Minimum Position Qualifications: Desired Previous Job Experience:

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; understand the store's layout and be able to locate products.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Must be 18 or older
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Plan and organize the inventory process by training department associates on inventory/stocking and Computer Assisted Ordering.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, properly inspecting equipment, notifying appropriate department or store manager of any items in need of repair, and notifying management of customer or employee accidents.
• Communicate company, department, and job specific information to associates.
• Adhere to all local, state and federal laws, company guidelines, and food safety regulations and guidelines.
• Develop and implement a department business plan to achieve desired results by creating and executing sales promotions in partnership with store management.
• High school education or equivalent preferred
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Grocery/Retail experience
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Management experience preferred
• Ability to handle stressful situations
• Knowledge of basic math (counting, addition subtraction)
• Assist store management in preparing store/department budget, expense control, profit/loss reviews for the department and take appropriate action on all financial reports.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Inform and educate department associates on promotions by staying current with present, future, seasonal and special ads by implementing the department period promotional plan.
• Effective communication skills
• Inform customers of grocery specials and offer product samples to help customers discover new items/products.
• Promote trust and respect among associates, display a positive attitude.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Second language (speaking, reading and/or writing)
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.

Education Level:High School Diploma/GED Desired

Required Certifications/Licenses:None

Position Type:Full-Time

Shift(s):Day; Evening; Overnight

Regions : Mid-Atlantic

States : Virginia

Keywords

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: VA || Martinsville || 240 Commonwealth Blvd W || 24112 || Kroger Stores || [[mfield2]] || Grocery; Frozen Food; Merchandising || Employee || Non-Exempt || Full-Time || None