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Asst Store Mgr Jobs

Company

Dollar General

Address Fayetteville, NC, United States
Employment type TEMPORARY
Salary
Category Retail
Expires 2023-10-11
Posted at 7 months ago
Job Description
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.


GENERAL SUMMARY


The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.


DUTIES and ESSENTIAL JOB FUNCTIONS


  • Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
  • Open and close the store a minimum of two days per week.
  • Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase.
  • Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
  • Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
  • Assist with management of the store in the Store Manager’s absence.
  • Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.


KNOWLEDGE and SKILLS


  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Good organization skills with attention to detail.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to drive own vehicle to the bank to deposit money.
  • Ability to perform cash register functions and generate reports.
  • Effective interpersonal, written and oral communication skills.
  • Ability to solve problems and deal with a variety of situations.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.


WORK EXPERIENCE and/or EDUCATION


  • High school diploma or equivalent strongly preferred.
  • One year of experience in a retail environment and six months supervisory experience preferred.


WORKING CONDITIONS


  • Occasional exposure to outside weather conditions
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
  • Occasional climbing (using step ladder) up to heights of six feet
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
  • Fast-paced environment; moderate noise level
  • Frequent walking and standing


Dollar General Corporation is an equal opportunity employer.


Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.


GENERAL SUMMARY


Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.


DUTIES and ESSENTIAL JOB FUNCTIONS


  • Collect payment from customer and make change.
  • Unload trucks according to the prescribed process for the store.
  • Clean front end of store and help set up sidewalk displays.
  • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
  • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Follow company work processes to receive, open and unpack cartons and totes.
  • Assist customers by locating merchandise.
  • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
  • Maintain register countertops and bags; implement register countertop plan-o-grams.
  • Assist in plan-o-gram implementation and maintenance.
  • Provide superior customer service leadership.
  • Greet customers as they enter the store.
  • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
  • Open and/or close the store under specific direction of the Area Manager.


In the Absence of the Store Manager or Assistant Store Manager


  • Supply cashiers with change when needed.
  • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
  • Authorize and sign for refunds and overrides; count register; make bank deposits.
  • Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
  • Monitor cameras for unusual activities (customers and employees), if applicable.
  • Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.


KNOWLEDGE and SKILLS


  • Knowledge of cash, facility and safety control policies and practices.
  • Understanding of safety policies and practices.
  • Effective interpersonal and oral & written communication skills.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform IBM cash register functions.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.


WORK EXPERIENCE and/or EDUCATION


  • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.


Relocation assistance is not available for this position.


Dollar General Corporation is an equal opportunity employer.


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