Associate Solutions Engineer - New Grad - Austin (On-Site)

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Title: Associate Solutions Engineer - New Grad - Austin (On-site)

About The Team

Our Solutions Engineers come from a wide range of backgrounds: engineering, software development, science, product management, business, finance, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of background and experience combined with genuine curiosity for our technology.

Solutions Engineers are the technical customer advocates within Cloudflare. To aid our customers, we work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Our goal of customer success drives us through the entire organization to seek out and create scalable solutions for our customer’s needs.

Who are we looking for?

The range of products and solutions offered by Cloudflare is broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance, networking and security technology is required. The curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.

We are looking for curious and ambitious graduates who are eager to embark on a career that combines technical acumen with the desire to help customers achieve their goals.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to be hands on. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare.

All the resources and training required to be effective in this role will be provided.

What you will do:

You will join Cloudflare’s global Solutions Engineering team as an Associate Solutions Engineer (ASE), starting October 2, 2023 in Austin, Texas.

As part of this three-month program, you will start with a 2 month of in-depth technical and functional skills training where you will learn about Cloudflare’s solutions, products and underlying technologies, to set you up for success. The last one month will be focused on gaining experience about the Solutions Engineering role by shadowing and working closely with more experienced members of the team.

Throughout the program you will complete a series of learning assessments in order to receive guidance and feedback from your manager and colleagues. After successful completion of the program you are expected to transition to one of the Solutions Engineering teams in the region, based on business requirements.

After completing the Solutions Engineering Program, you will:

• Be part of Cloudflare’s Solutions Engineering team, within the Sales organization
• Design solutions, run demos and webinars
• Conduct technical discussions with our customers
• Act as a trusted advisor to customers, translate business requirements into technical solutions
• Implement proof of concepts or onboard new products to demonstrate value and meet defined success criteria
• Work closely with Account Executives or Customer Success Managers to cover a territory or range of customers
• Work with channel partners to position Cloudflare as their preferred vendor

Examples of desirable skills, knowledge, and experience:

• Good understanding of how the Internet works. Development and application development knowledge is a major plus.
• Relocation and visa sponsorship will not be provided for this role.
• Have intellectual curiosity and strong desire and determination to learn
• Bachelor or Masters Graduates of technical and engineering degrees including but not limited to, Computer, Software, Electronics, Communications, Telecommunications, Information Technology Mathematics Engineering and Science degrees, or relevant subjects.
• Good communication skills. Ability to present in front of an audience.
• This role is on-site in Austin.

Graduating in May of 2023, or Summer of 2023 candidates only

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership : Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.