Associate Sales Consultant – Orthopedic (Trauma) - Medical Device Sales Support - Alpharetta, Ga - Fya01765

We are excited to announce that we have partnered with a leading ortho company, and at this time we are looking for Associate Sales Consultants to join our team of field employee’s.

Associate Sales Consultant – Medical Device

If you have ever wondered about the intricacies of surgical procedures or considered a career path in medical device sales, this is the role for you! Our team of ASC’s support medical device sales reps in the areas of Trauma, Spine, or Sports Medicine. They are trained on the devices used in orthopedic procedures that include; ankle replacements, ortho trauma surgeries, spine surgeries, and more. This role provides a unique opportunity to learn the ropes of the medical device industry while gaining valuable experience to develop your skillset into a medical device role.

The overall responsibilities of the Associate Sales Consultant position include providing clinical and selling support in hospital as set forth below, while ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order / level. Support sales objectives, cover cases, and manage billing / purchase order.

POSITION DUTIES & RESPONSIBILITIES:

• Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products (both capital and consumables products), as well as optimize environments in which our products are utilized.
• Focus on customer satisfaction and retention; and improving the customers’ insights into client’s tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create / close purchase orders.
• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use his / her product knowledge to present, demonstrate, and ensure proper utilization of client’s products.
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure client’s services and offering meet highest quality standards
• Participate and support in the commercialization / implementation of client’s new products and solutions with customer
• Provide Operating Room and Sterile Processing Department consultation
• Supporting customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels. Prepare sales reports and documents as required.
• Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times.
• Assist client’s sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes

REQUIREMENTS:

• Demonstrated ability to understand, interpret, communicate and work in complex environment
• Strong interpersonal skills
• Understanding of human anatomy and physiology
• Ability to work independently and autonomously
• Customer focus (internal & external)
• Results Orientation/Sense of Urgency – ability to drive to tight timelines
• OR 8 years or relevant experience in lieu of education requirement OR
• Bachelor’s degree from an accredited university/college required
• High level of attention to detail
• Ability to work in matrix and team structure
• Required to work in a clinical setting near radiation equipment, ability to lift 50 lbs., and wear protective gear (i.e. lead aprons).
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
• Certified Surgical Technician, or highly specialized selling / medical training or certification (e.g. Medical Sales College)/medical training or certification (such as in the areas of sports or athletic training/physical therapy/rehabilitation) plus 7 years of relevant work experience.
• OR Associates Degree + 4 years relevant experience (Orthopedic Sales or disciplines focused on clinical/surgical/EMT/Nursing/Physical Therapy/Rehabilitation, other patient focused field/Hospital environments or equivalent) experience in lieu of Bachelor’s degree
• Experienced in data analysis and have excellent problem-solving skills

COMPETENCIES:

• Knowledge of basic computer skills
• Strong interpersonal skills; excellent communication skills
• Ability to listen and learn.
• Demonstrated critical thinking and analysis; problem solving
• Knowledge of customer-focused selling skills
• Demonstrated planning, organizing and territory management skills
• Demonstrated work ethic and integrity
• The salary range for this role is $64,480 The actual salary will vary based on factors like candidate qualifications and competencies. Certain roles are eligible for annual bonus, sales incentives and/or stock. Benefits may include healthcare, retirement, paid time off, and more.
• Possess decisiveness, sound judgment

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status