Associate Product Manager Jobs

Job Summary
THE JOB
We are currently looking for an enthusiastic Associate Product Manager to join our Core Processing Product Management team. As the Associate Product Manager for Core Processing, you will help define the roadmap to deliver the vision of providing our Internal stakeholders and Clients with an intuitive and scalable operational and management tooling solutions.
You will contribute to set up a well-defined product backlog by doing extensive product research. The primary function of the role at the beginning will be comparing existing products and defining/documenting what features currently exist and why.
Collaborating with the Director of Product, you will be responsible for understanding business needs and translating them into product specifications, providing high quality requirements and technical specifications to ensure that value is being delivered.
This role involves building and maintaining relationships with key stakeholders in the business as well as in Product, PMO, Architecture and Engineering departments. You will work closely with the Director of Product to actively contribute to the shaping and definition of the long-term Product Vision and roadmap in line with Ticketmaster’s strategic goals. You will provide effective communication to stakeholders throughout this process.
Ticketmaster
Ticketmaster, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, eCommerce and artist management. Live Nation Entertainment seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.
What You Will Be Doing

• Contact point for product go-live and post go-live meetings with product champions and clients; own the analysis of which issues/feature request should be factored into the roadmap
• Own and manage items on the product roadmap and backlog end to end and work closely with the Product Director to prioritize these in line with the unified product strategy and vision
• Collaborate with Architects, Dev/Engineering and QA to ensure appropriate level of detail for product acceptance criteria and ensure Product sign-off of developed solution
• Work closely with Product Director on long term Product Vision and roadmap, stakeholder management and expectations management
• Drive product development and delivery with respect to goals, business case, functional and non-functional requirements, design/functionality, user interface and amicably manage change requests
• Clearly understand and help define a unified product strategy/backlog and vision with the Product Director to ensure the vision is upheld by the roadmap
• Promote smooth roll-out of products to clients and champion adoption of new features, supporting and optimizing the roll-out process where needed and ensuring timely and effective communication to all stakeholders.
• Using a range of qualitative and quantitative analysis techniques, identify product requirements and define product specifications through clear, consistent and unambiguous user stories and acceptance criteria with any supporting documentation required
• Build excellent relationships with all stakeholders (sponsors, market champions, clients..) and work with them to gain comprehensive understanding of business opportunities and issues in order to define requirements that deliver high quality solutions

What You Need To Know

• Demonstrable comfort with technical and business concepts through coursework or prior experience.
• Great communication skills, both written and spoken.
• Demonstrable interest in data analysis, data modelling and/or analytics/business intelligence
• Well-developed analytical skills.
• Ability to quantify business benefits based on measurable outcomes.
• Previous experience as a Business Analyst or Product Manager for a technology company. You should have relevant experience delivering quality data-driven analytics and reporting applications in a fast-paced environment.
• Strong product research and discovery skills.

YOU

• Excellent interpersonal skills.
• Ability to work in a fast paced environment with tight deadlines.
• Excellent presentation, written and oral skills.
• Strong attention to detail.
• Flexible approach to working hours.
• Results orientated and delivery focused.

LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our Work Is Guided By Our Values
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.