Assoc Analyst, Clinical Informatics

Job Summary
Provides application, hardware and software technical support for the Care Connections and Clinical Informatics teams.
Knowledge/Skills/Abilities

• Experience diagnosing hardware and software issues
• Minimum 2 years of experience
• Ability to multi-task, set priorities and manage time effectively
• Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software
• Ability to work in a fast-paced environment
• Empathy/passion for working with senior, disabled, low income populations
• Assists in the hardware and software support of clinical, practice management and operational workflows.
• Adept with configuring smartphones, iPhone and Android
• Participates in the system implementation life cycle including but not limited to planning, implementation, training, and post implementation support.
• Strong phone, verbal and written communications skills
• Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
• Experience coordinating with multiple departments
• Assists in problem/issue resolution related to hardware and software applications.
• Attention to detail and problem-solving skills
• Excellent customer service, active listening, and verbal and written communication skills, professional phone voice.

Job Qualifications
REQUIRED EDUCATION:
HS Diploma or GED
Preferred Education
Associate Degree or equivalent combination of education and experience
Preferred Experience

• Experience with EHR applications, a plus
• 4+ years of experience
• Bilingual (English/Spanish), a plus
• Preferred Clinical IT background

Physical Demands
Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $18.85 - $36.77 a hour

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.