Peet’s Company Overview
For 50 years, our goal has been to offer the best coffees & teas in the world, without compromise. Since 1966, we've journeyed in the pursuit of better – a better blend, a better cup of coffee, a better experience for our customers. Every day, our teams strive to deliver on our company's purpose better than they did the day before. Our values – Mastery, Passion, Authenticity, Community, Ownership, and Growth – guide us on this journey.
We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.
Peet’s is currently seeking passionate Assistant Store Managers. The Assistant Store Manager role serves as a developmental role towards becoming a Store Manager, achieving readiness within 12 months. (
Promotional opportunities are contingent upon availability of roles and your flexibility around work location). In the role, Assistant Store Managers expand and deepen that unwavering commitment to mastery by ensuring unequaled quality and service. They focus on daily operations of the coffee bar including sales performance while ensuring excellent customer service. The Assistant Store Manager drives growth through ownership and authenticity while contributing to the development of our Baristas.
What Does it take to be a Successful Assistant Manager?
Inspirational Leader
- Facilitates change and supports employee growth.
- Inspires a shared purpose and engagement.
- Models a passion and commitment to continued success.
- Promotes a culture of authenticity, respect, dignity, and integrity.
Delivers Operational Excellence
- Effectively utilizes tools and has a strong sense of ownership to drive results.
- Supports a culture that attracts, retains, and develops the highest quality Shift Leaders, Baristas, and Team Members.
- Has an unwavering commitment to the quality of in-store operations and customer experience.
- Champions the ongoing spirit of development and professional growth across the team.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.
The Ideal Candidate will
- Carry themselves professionally, be agile and maintain composure in a fast-paced environment.
- Be extremely reliable and punctual.
- Be an excellent communicator, relating well to customers and fellow Peetniks at all levels.
- Have the ability to perform various physical tasks during the work shift.
- Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality.
- Have a minimum of two years’ experience as a retail manager/supervisor with superior customer service standards and/or related experience and training.
- Have strong time-management and delegation skills.
- Have the responsibility to drive their own development through partnership with the Store Manager and District Leader.
- Possess good problem-solving skills and sound judgment.
- Consistently demonstrate performance that embodies Peet’s Vision, Mission and Values.
- Have the desire and ability to develop into a ‘ready now level’ for Store Manager role at Peet’s within 12 months.
What Benefits do Assistant Store Managers Receive?
At Peet’s we hire the best people and are committed to supporting our employees and rewarding them for their work. That’s one of the reasons we offer the following benefits
- Free coffee and fresh baked goods as well as an employee discount
- Full medical, dental, and vision insurance
- Opportunities for growth and advancement
- Vacation and sick leave benefits
- 401(k) plan, with generous matching
- Bonus program
- Paid holidays
Our Commitment to the Community
Beyond Coffee, Peetniks are passionate supporters of our community, and serving our local communities doesn’t stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, thorough holiday donation programs, and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans are grown, lending hands, and knowledge to make life and coffee better.
Our Commitment to the Community
Beyond Coffee, Peetniks are passionate supporters of our community, and serving our local communities doesn’t stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, thorough holiday donation programs, and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans are grown, lending hands, and knowledge to make life and coffee better.
Peet’s is proud to be an Equal Opportunity Employer
For more information about our craft and who we are please visit our website.
We look forward to hearing from you!
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Peet’s Company Overview
For 50 years, our goal has been to offer the best coffees & teas in the world, without compromise. Since 1966, we've journeyed in the pursuit of better – a better blend, a better cup of coffee, a better experience for our customers. Every day, our teams strive to deliver on our company's purpose better than they did the day before. Our values – Mastery, Passion, Authenticity, Community, Ownership and Growth – guide us on this journey.
We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.
Peet’s is currently seeking passionate Supervisors. The Shift Lead models the unwavering commitment to mastery by ensuring unequaled quality and service. They focus on daily operations of the coffeebar including and act as the Service Leader to ensure excellent customer service.
What Does it take to be a Successful Shift Lead?
Inspirational Leader
- Models a passion and commitment to continued success.
- Inspires a shared purpose and engagement.
- Promotes a culture of authenticity, respect, dignity and integrity.
Delivers Operational Excellence
- Acts as Service Leader at times, ensuring all financial transactions as well as service standards are met.
- Executes quality store openings and closings, troubleshoots issues and demonstrates pride in the store.
- Champions the ongoing spirit of development and professional growth across the team.
- Supports a culture that attracts, retains and develops the highest quality Baristas.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.
The Ideal Candidate will
- Be extremely reliable and punctual.
- Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality.
- Have strong time-management and delegation skills.
- Carry themselves professionally, be agile and maintain composure in a fast-paced environment.
- Possess good problem-solving skills and sound judgment.
- Consistently demonstrate performance that embodies Peet’s Vision, Mission and Values.
- Have one year previous experience working in a supervisory role with cash handling responsibility in the service or food industry or equivalent related experience and training.
- Be an excellent communicator, relating well to customers and fellow Peetniks at all levels.
- Have the ability to perform various physical tasks during the work shift.
What Benefits do Shift Leads Receive?
At Peet’s we hire the best people and are committed to supporting our employees and rewarding them for their work. That’s one of the reasons we offer the following benefits
- Paid vacation (accrual following completion of 500 hours of work)
- 401(k) plan, with matching (must be 18 years or older to qualify)
- Full medical, dental and vision insurance to employees who work 21 or more hours per week (following completion of 500 hours of work)
- Free coffee and fresh baked goods as well as an employee discount
- Opportunities for growth and advancement. Shift Leaders receive a pay increase after becoming a certified Barista.
- Flexible schedule
Our Commitment to the Community
Beyond Coffee, Peetniks are passionate supporters of our community and serving our local communities doesn’t stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, thorough holiday donation programs and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans are
grown, lending hands and knowledge to make life and coffee better.
Peet’s is proud to be an Equal Opportunity Employer
For more information about our craft and who we are please visit our website.
We look forward to hearing from you!
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