Assistant Store Manager Jobs

A Big O Tire Assistant Store Manager will be responsible for supervising the operations and performing the customer service duties in an accurate and timely manner in accordance with all company programs, policies and procedures, ensuring proper customer education and follow thru on customer maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay & Benefits

• Commitment to employee professional development
• Share in company success through profit sharing and/or performance incentives based on position
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Earn PTO each pay period and enjoy 9 paid holidays
• Legal authorization to work in the United States of America
• Assist in the proper training of new employees as needed
• Handle complaints courteously and efficiently per company policy
• Maintain timely and professional communication with management, employees, vendors and customers
• Valid driver’s license
• Coordinate and verifiy bank deposit daily as needed
• Readiness to work both independently and in a team environment
• Enthusiastic personality
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Willingness to work with hazardous materials
• Ability to exchange accurate information with customers
• Ability to effectively lead a team
• Assist in organizing, documenting, and processing of all adjustments
• Capability to work at a fast pace
• Execute all company programs, policies, and procedures
• Willingness to comply with Personal Protection Equipment (PPE) regulations
• Ability to consistently operate a computer and other office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Educational expense assistance
• Assist Store Manager with inventory replenishment bi-weekly and with month end physical inventory
• Availability to work holidays, weekends, and after regular business hours as needed
• Sales abilities
• Perform vehicle inspections and print vehicle owner’s manual maintenance requirements and prioritize and promote needed products and services with customers and management
• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Assist Store Manager in reviewing and analyzing profit and loss statements, balance sheets, and payroll projections
• Maintain the appearance of the facilities and protect the assets of the company
• Assist in training and the execution of all company programs, policies, and procedures
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Stamina
• High school diploma or GED equivalent
• Notify supervisor of any sales, cash or operating discrepancies
• Conduct work order reviews for accuracy
• Help oversee daily cash handling to ensure opening and closing drawers balance
• Ensure equipment maintenance schedules are maintained
• Help monitor employee productivity in accordance with established policy
• Two years or more of experience in the retail or sales industries
• Maintain internal and external store appearance to comply with Big O Tires standards
• Assist Store Manager in completing any necessary reports or providing information to company personnel as directed in a timely manner
• Promote sales through explaining benefits of service and products to customers
• Opportunities for internal advancement
• Comprehensive, competitive healthcare benefits
• Other duties as assigned
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
• Reliable transportation to work
• Management of multiple tasks and projects
• Manage ticket average and profitability and assist store manager in meeting company expectations
• Ability to learn new concepts and use technical materials
• Wages are dependent on experience, skills, and certifications
• Perform all necessary sales duties per company policy and procedure including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
• Clean facilities, tools and equipment; and stock shelves
• Complete all required training in a timely manner
• 401k with company match
• Maintain a clean environment, using company guidelines
• Ability to consistently work in outdoor weather conditions
• Perform management functions in the absence of the store manager
• Perform all aspects of store operations including but not limited to sales, office, and shop management
• Set goals and strategies to ensure the successful accomplishment of budgeted sales goals, gross profit percentages, expense control and payroll objectives alongside the store manager
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Provide guidance to staff in the resolution of difficult questions or customer concerns
• Ensure prompt and consistent opening and closing of location based on store hours of operation
• Conduct efficient and accurate sales transactions
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
• 18 years of age or older
• Ability to prioritize and plan work activities using time efficiently
• Strong verbal communication skills.
• Assist in maintaining all accounts receivable and the collection of past due accounts when necessary
• Build effective relationships with customers and store staff and motivate employees to deliver positive customer experiences to the customers
• Vision, hearing, speech, and the ability to detect odors is essential
• Attend and assist in the presentation of weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Ability to perform detail work with accuracy