Assistant Hotel General Manager

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!Compensation:

75,000 - 90,000 yearly

Responsibilities:

• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable

Qualifications:

• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• Possess excellent organizational skills, communication skills, and problem-solving skills
• You must have 3 or more years of experience working in the hospitality field
• Must have a strong focus on putting the guest first with exceptional customer service experience
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree

About Company

Stunning views, well-appointed rooms, and a host of bespoke experiences are waiting for you at Woodcliff Hotel & Spa, a Rochester landmark with a history as rich as its future. Here, guests can indulge in an all-inclusive getaway, featuring our award-winning Horizons Modern Kitchen + Wine Bar, the Spa at Woodcliff, The Links at Woodcliff USGA-rated 9-hole golf course, and over 70-acres of hiking trails in our backyard. Recently named the top event venue in Rochester, Woodcliff offers over 14,000 square-feet of event space, including our detached Event Center, for extraordinary weddings and unforgettable corporate events.

Of course, Woodcliff is a beautiful property, but without our associates, that's all it would be. It's our associates that have made us an industry-leading hotel, year after year, over three decades. If you share our passion for hospitality that shatters standards, we'd love to hear from you.