Area Manager- Crocker Park, Oh

Are you ready to inspire a store team to deliver inspirational guest experiences and build the LEGO® brand?

Join the LEGO® Brand Retail team as an Area Manager and ensure that the LEGO Brand, Vision, and Values are exemplified in all store operations and guest interactions. You will empower the team around you to drive sales while providing a signature experience for every guest.

Build an environment where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance in your home store and the 2-4 additional stores in your market.

Core Responsibilities

• Communicate, implement, and follow-up on all operational directives, marketing, visual, and merchandising initiatives.
• Can also be used for the Store Manager of the largest and/or most sophisticated store locations.
• Typically oversees the operation of a retail stores and assisting in the oversight of 2-3 other stores in order to achieve revenue and customer service goals.
• Develop and nurture a strong team and support continued development as well as identifying performance opportunities and coach for improvement.
• Establish and maintain partnerships with key partners such as corporate, landlord, etc
• Demonstrate collaboration by working effectively with your peers, partners and others to drive big-picture business performance and create a positive, safe, and coordinated working environment.
• Demonstrate results orientation by meeting and exceeding Key Performance Indicators, overcoming obstacles and uncertainty while supervising business processes. Providing the space to maintain outstanding merchandising and cleanliness standards and improving efficiency and profit by maintaining sound operational practices.
• And performance management, inspire your team to deliver signature experiences, and ensure continuous learning by providing continuous product knowledge and service training.
• Lead your team to continued success by recruiting and developing a highly productive and collaborative team, communicate through active mentor
• Be a role model for guest experience by ensuring the execution of our service model, aiming to complete all monthly mystery shops, enhancing repeat business by creating NPS promoters, inspiring and coaching sales associates to consistently deliver exceptional branded experiences.

Deliver inspirational retail experiences built on LEGO Brand values.

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand’s reputation with each guest interaction. We are looking for individuals who can empower, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell

Do you have what it takes to lead a team who can inspire and develop the builders of tomorrow?

• Loss prevention and cash management
• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.
• Over five years of management experience in a high-volume retail environment; flagship experience is a plus with territory oversight
• Point of Sale systems
• Ability to seek process improvement, identify inefficiencies and implement changes
• Scheduling and payroll management
• Effective organizational, verbal and written communication skills
• Experience working with media representing the LEGO brand
• Deep understanding of metrics and data analysis
• Experience with the following:
• Recruitment, selection, coaching and training
• Demonstrated computer proficiency
• Experience with heavy tourism and international guests
• Space management and visual merchandising expertise
• Performance management and conflict resolution skills

We want you to lead a LEGO Brand Retail store team!

If you are confident that you have what it takes to succeed in this full-time, regular role, use the APPLY NOW button above or below.

Additional Details:

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join the global LEGO® team
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.