Analyst Programmer (Analyst/Programmer - Career), Information Technology

Job No: 518495
Work type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology





About CSUSB
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:

• Bring everything you are, become everything you want
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Work with the best
• Build your future

Department Summary
Administrative Computing and User Experience (ACUx) is a department of the Information Technology Services (ITS) division. ACUx develops, provides support for, and manages various campus enterprise software applications on a variety of hardware platforms. Support is provided for all CSUSB Administrative Systems.
ACUx strategic plan cultivates functional and technical team members that thrive and succeed in a culture of change, involvement and continued learning. ACux fosters the integration and adoption of enterprise software applications of today - and tomorrow - by engaging developers and administrative users together in various trainings that align professional growth with the IT strategic plan. ACUx teams excel as individuals while driving the campus toward an information rich technology vision of the future.
Required Application Materials
Candidates are required to attach a letter of application, curricula vitae/resume, and a list of at least three (3) professional references.
Job Summary
The Analyst Programmer provides proficient technical and production support for Financials, Human Resources, Student Administration, and other campus administrative and academic departments. The incumbent analyzes and develops systems and technology-based solutions to meet user needs including applications, databases, and related systems.
Core functions for this position include systems analysis and development, applications programming, and database analysis. The incumbent is primarily responsible for the analysis, design, modification, installation and maintenance of application programs, integrated systems, or software solutions including databases to meet user and organizational information needs at the systemwide, campus wide, or individual unit level.
Responsibilities include but are not limited to:

• Evaluate and supplement vendor supplied documentation for third party software.
• Serve as the campus liaison to CMS for PeopleSoft issues and changes.
• Use productivity tools to develop and modify applications software to meet user needs.
• Perform research, analysis, and problem resolution on supported application. implementations, modifications, and operational issues.
• Participate in PeopleSoft upgrades and maintenance projects.
• Track and communicate assigned technical projects and problems to resolution and follow up on status with departmental leads, division management and other technical staff.
• Fully proficient to analyze user system and application needs, determine and evaluate alternative solutions and approaches to meeting those needs.
• Write documentation to provide user support for new or modified programs and production/operation procedures.
• Collaborate in the development of specifications and requirements for the optimal integration, design and implementation of systems and equipment.
• Provide technical support to the campus technical and functional staff who are. maintaining or troubleshooting supported applications or processes.
• Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications.
• Act as a software vendor liaison and make recommend modifications to third party software to meet user needs.
• Develop succinct, timely programming code or modify software in a logical fashion which optimizes programming resources and meets functional user requirements.
• Evaluate and enhance the efficiency of existing programs in meeting current and future user needs.
• Modify existing or third-party software.
• Assess impact of CMS or campus change control procedure.
• Install new, modified or third-party software releases and/or updates.
• Maintain and support assigned systems to ensure minimal downtime and loss of productivity and service.
• Verify data acquisition and output media and format.
• Work with users to test and debug programs
• Maintain and support associated databases.
• Assist in monitoring and maintaining supported application infrastructure to identify and correct underlying issues and integrity problems.

• This posting is for multiple positions.

Employment Status: Full-time, Probationary, Exempt position (with the possibility of converting to permanent).
Application Review Deadline: This position will remain open until filled. The initial review of applications will begin on March 24, 2023.
Work Schedule

• Generally, Monday through Friday from 8:00 am to 5:00 pm. Some weekends and evenings may be required.

Key Qualifications

• Ability to predict and anticipate problems and be proactive when creating solutions.
• Ability to teach and transfer knowledge and skills to others.
• Ability to understand problems from a broad perspective and explore, conceive, and implement solutions and ideas in new ways.
• Ability to anticipate the impact of problems and solutions on other systems.
• Ability to investigate and research new systems and technologies and develop information technology systems and solutions.
• Clear, positive, solution-oriented communication skills to translate user needs into effective technical solutions.
• Demonstrated communication using persuasion and negotiation.
• Knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite.
• Ability to integrate and apply work related knowledge to achieve innovative solutions.
• Ability to independently identify and solve production problems.
• Strong interpersonal skills and ability to interact with a variety of staff and management with varying technical skills and knowledge
• Ability to enhance technical team efforts and demonstrate skills within a team while working to build on individual strengths to maximize team results.
• Intermediate knowledge of relational database design.
• Ability to work with outside systems integration.

Education and Experience

• Bachelor's degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering, or a related field.
• Two years of relevant full-time experience.

OR

• Five years full time applied experience and training.

Preferred Qualifications

• Experience working with mobile technologies.
• Machine learning algorithms using Python.
• Experience working with PeopleSoft or an equivalent ERP system.
• Experience in a higher education setting.
• Experience with Javascript and HTML 5.
• Experience with Web Services.
• Data Visualization and analysis using Business Intelligence or Tableau.
• Master's Degree in Computer Science, Information Technology, or an equivalent preferred.
• Cloud computing using AWS.
• Prior experience with PeopleSoft/Oracle application software and data warehousing concepts.
• Experience in understanding business processes for Student Finance, Financial Aid, Human Resources, Finance, and Academic units in an academic environment across various departments

Salary
Anticipated Hiring Range: $4,678 - $6,600 per month
Classification Range: $4,678 - $11,547 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
Supplemental Information
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)