Analyst, Business Planning & Operations, Enterprise Transformation

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Team Summary

The Analyst will be a key member in Visa’s Enterprise Transformation and People Solutions team, which is responsible for driving meaningful and sustainable change across the People Team and many segments of Visa’s business.

The Analyst of Business Planning and Operations is a highly cross functional and strategic role on the People team. The ideal candidate will possess a unique mix of operational excellence, analytical rigor, and natural curiosity. The candidate must be able to seek creative solutions and move quickly to implement, often in the face of ambiguity. This is a ‘ground floor’ opportunity to directly influence processes and approach of the Enterprise Transformation and People Solutions team, which is focused on operating with discipline and speed to better serve as a strategic partner to the rest of Visa.

Key subfunctions within the Enterprise Transformation and People Solutions team include: Strategy and Transformation, Systems and Solutions, Workforce Planning and Analytics, Policy and Compliance, Employee Relations, and the Transformation Office.

This role reports to the Director of Business Planning & Operations but will have frequent interaction with the SVP of Enterprise Transformation and People Solutions.

What an Analyst for Business Planning and Operations does at Visa

The Analyst plays a critical business role in supporting the overall Enterprise Transformation and People Solutions organization.

Best-suited candidates will be persuasive, clear communicators with high emotional intelligence. They will be analytical, self-motivated, and able to collaborate well with others from a diversity of backgrounds. This position requires the ability to apply strong analytical and critical thinking skills to:

• Own end to end execution of special projects from inception, to planning, to execution with clear communication, outcomes, and responsibilities
• Build rigor and new processes as needed to ensure the Enterprise Transformation & People Solutions team achieves and delivers on priorities
• Develop and maintain the team’s budget
• Drive process excellence and strategic connectivity within the Enterprise Transformation & People Solutions team
• Examine existing processes and identify improvement opportunities to drive operational efficiencies
• Develop and maintain a scorecard of functional KPIs
• Create and collaborate on presentations for team leadership
• Support strategic headcount planning for the function
• Support and improve team quarterly and executive reporting

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Qualifications

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) (preferably in fields of business, finance, economics, engineering, statistics, or another related field)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work

experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

• Experience in and/or significant exposure to the payments, financial services, or digital/technology
• Experience in management consulting, business operations, or corporate strategy

industries preferred

• Strong project management and planning skills with ability to progress multiple priorities

concurrently

• Excellent written and verbal communication skills with the ability to distill complex information into

a compelling narrative, and in a variety of formats (ex. presentations, talking points, executive

summaries, etc.)

• Excellent analytical and problem-solving skills with demonstrated intellectual & analytical rigor
• Keen eye for process improvement and operational efficiency
• Self-starter, results oriented individual with the ability to “roll up their sleeves” and handle numerous

projects concurrently

• A team player and collaborator, able to work well with a diverse group of individuals in a matrixed

environment, ranging from junior to executive level

• Ability to anticipate issues before they arise and work to proactively support resolution
• Advanced level of Excel, Word, Outlook and PowerPoint
• Strong sense of commitment and accountability, possess a business-focus mindset, self-motivated

to deliver work of the highest standard (i.e., strong attention to detail)

• Developed analytical and problem-solving skills with proficiency in data models and authoring of

complex presentations (i.e., deep familiarity with tools like PowerPoint, Word, Excel, etc.)

• Demonstrated ability to work in a time-sensitive team environment with excellent interpersonal and

communication skills

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 100,400.00 to 128,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.