Aftercare Administrative Coordinator Jobs

Kentucky Organ Donor Affiliates (KODA) is looking for a compassionate associate to join our Aftercare Department as an Aftercare Administrative Coordinator. This position will work closely with our Aftercare team and support them with various administrative duties out of our Louisville, KY office. This full time role will primarily focus on administration of the Family Aftercare Program. Working independently, the Aftercare Administrative Coordinator will diligently provide all KODA prescribed written interactions with donor families and other partners including all milestone correspondence and mailed support pieces. The Coordinator ensures team members receive requests to respond to donor families. This position is essential in ensuring that KODA maintain a professional and compassionate image, ultimately affecting public trust. In addition to adhering to the general KODA standards to promote a compassionate, dedicated & accountable work environment by utilizing communication skills, interpersonal relationships and team building, specific duties for this role may include: Providing and ensuring consistent monthly Aftercare communications by coordinating process for all donor families (organ, tissue, eye) Identifying and developing relationships with key transplant center staff Processing Surveys Monitoring of Aftercare supply inventory and notifies Family Aftercare Manager when reorders of aftercare supplies are needed Assists with Donor in Spirit Program, as needed Assists with all special events including annual donor memorial services and other donor family events, as needed Conducts and maintains documentation related to Donor Family Quilt program and tracking system The ideal candidate for this role has the ability to work with an outgoing and compassionate team of people, a dedication to working in an organized manner and ability to handle multiple priorities, in addition to excellent phone and interpersonal communication skills. Minimum Requirements: Education : Associate degree in business or related field or equivalent experience as an administrative assistant required. Experience : 3-5 years of Administrative Assistant experience preferred. Proficiency in writing, computer, and organizational skills is required. Must be extremely detailed oriented and organized. Proficient use of Microsoft Office products is required. What's in it For You: In addition to being a part of a life-saving and life-enhancing mission, KODA provides competitive pay, benefits, and time off. Below are a few of our offerings that you can take advantage of as a team member. Voluntary Benefits: Health, Dental & Vision Insurance Options Short Term Disability Voluntary Life Insurance Dependent Care Program Pet Insurance Discount Program Employer Provided Benefits: Health Savings Account Assistance Life & Accidental Insurance Long Term Disability Competitive 401K Vacation, Sick, PTO, Birthday, Holidays, and Personal Days Comprehensive Life Assistance Program Identity Theft Monitoring Program Educational, Professional Dues/Certification Reimbursement Career Ladder Program On The Job Training and Career Shadowing Fleet of Vehicles and Safety Training for Drivers Flexible Work Schedules Onsite Exercise Facility and Meditation Room About Us As Kentucky's primary organ procurement organization, we facilitate organ and tissue recovery and serve as the state's primary contact for organ and tissue donation. As an organization, we strive to provide the best possible care to our donor families, facilitate the recovery of organs and tissues, educate the communities we serve, and support special events to promote donation throughout Kentucky. The dynamic field of organ and tissue donation offers exciting and rewarding employment opportunities for those who seek to make a difference in other people's lives. Our core purpose is to Honor the Gift of Donation as we value compassionate, dedicated, and accountable employees. How We Are Working to Keep You Safe/ COVID Precautions We continue to take steps to help mitigate exposure to our staff and valued partners. With the health and wellbeing of our candidates' and interviewers' being our top priority, we will be conducting interviews virtually for the foreseeable future. **At this time, COVID-19 Vaccines are mandatory for our staff. KODA will take into consideration any medical or religious accommodations. Other ways in which we are keeping staff safe include: Work from home options (where available). PPE and safety training provided to all staff. Following all CDC, state, and local COVID recommendations. To learn more about KODA, please visit our website at . Kentucky Organ Donor Affiliates is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity