Admissions Coordinator Jobs

Description

At SKLD, we strive to hire people, not just fill positions. Our people are our greatest asset. Their passion, focus, and energy are central to achieving our goals. We appreciate them and their drive to improve the lives of the people around them, and we reward them by providing recognition, respect, opportunities for growth, and bankable benefits. Our pay and perks are among the best in the area.

Position Summary

In keeping with our organization’s goal of improving the lives of the Residents we serve; the Director of Admissions is responsible for the entire admission process of Residents, as well as the marketing program for the facility. The Director of Admissions develops and maintains professional relationships with the surrounding medical community to ensure steady referral sources for the facility. This position also reviews medical, financial, and other records with appropriate department heads of potential Residents to ensure they are appropriate for the facility.

Principal Duties And Responsibilities

• Maintains the comfort, privacy and dignity of Residents and interacts with them in a manner that displays warmth, respect and promotes a caring environment.
• Develops and maintains referral base.
• Reviews all new referrals for facility appropriateness, including reviewing medical, financial, and other records with the appropriate department heads.
• Assure that established infection control and standard precaution practices are maintained at all times. Follow established safety precautions when preforming tasks and using equipment and supplies.
• Identifies and verifies payor source.
• Responds to all referrals within a 15-minute time frame.
• Provides appropriate staff with fast-track information for all new and returning residents.
• Understands Infection Control and follows the Company’s Infection Control guidelines, such as hand washing principles, understanding of isolation and standard precautions, recognizing signs and symptoms of infection, demonstrating, and understanding of the process for identifying and handling infectious waste and cross contamination, maintaining personal hygiene, and complying with OSHA standards in the workplace.
• Ensures appropriate preparation of room prior to the arrival of new Residents.
• Involved in weekend rotation to support referrals as a region.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Answers and respond to call lights promptly and courteously when working in Resident care areas.
• Reports all hazardous conditions, damaged equipment, and supply issues to appropriate persons.
• Communicates with hospitals, liaisons, and SKLD facilities to convert patient’s referrals into facility admissions, ensuring that communication is seamless and timely.
• Maintains a high level of confidentiality in accordance with HIPAA guidelines at all times and protects confidential information by only providing information on a “need-to-know” basis.
• Assists Residents and family members with completing the admission process by assuring all admission paperwork is completed and necessary financial and medical records are obtained.
• Completes a daily forecast report for beginning and end of day.
• Completes and updates data entry within CRM for all incoming residents.
• Reports all Resident concerns to the appropriate department head.
• Works with the interdisciplinary team to ensure consistent, effective admissions, discharges, and Resident room transfers.
• Assists with the development and implementation of long-range and short-term marketing plans.
• Attend and participate in departmental meetings and in-services as directed. Attends in-service and education programs and attends continuing education required for maintenance of professional certification or licensure.
• Coordinates tours of the facility with perspective Residents, families, and referrals either personally or with appropriate interdisciplinary team members.
• Meets with Residents and family on the day of admission to answer any questions and ensure a smooth admission process.
• Coordinates and participates in presentations about the facility to healthcare professionals and other potential referral sources.
• Provides daily census report to interdisciplinary team.
• Communicates and interacts effectively and tactfully with Residents, visitors, families, peers and supervisors.
• Assists with the development and implementation of long range and short-term marketing efforts.
• Perform other tasks as required.
• Promotes and Protects Resident Rights by assisting Residents to make informed decisions, treating Residents with dignity and respect, protecting Residents’ personal belongings, reporting suspected abuse or neglect, avoiding the need for physical restraints in accordance with current professional standards; and supporting independent expression, choice and decision-making consistent with applicable laws and regulations.

Supervisory Responsibility

Supervises employees in the department and others for whom they are administratively or professionally responsible by following policies and applicable laws. Uses independent judgment and discretion on behalf of the organization in the performance of these duties.

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Requirements

Education, Training, and Experience:

• Bachelor’s degree from an accredited college or university in marketing, business or related field preferred.
• Must have two years successful marketing experience in the health field preferably in long-term care and/or sub-acute rehab, but not required.

Specific Skills, Knowledge, And Abilities

• Knowledge of, or ability to learn, reimbursement program from payor sources.
• Effective presentation skills, including the ability to compose a narrative to facilitate understanding and effective communication.
• Strong organizational skills.
• Ability to establish and maintain working relationships with multiple and varied people and organizations.
• Ability to attend meetings, make presentations, and meet prospective residents of facilities outside the facility.
• Must have proven skills in working independently, self-motivated and goal directed.
• Excellent verbal and written communication skills.
• Demonstrates self-confidence.
• Basic understanding of computer technology, including email use.
• Ability to work flexible hours, as admission responsibilities may dictate.