Administrative Specialist - In The Division Of Economic Support (Full-Time, Monday-Friday)

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Administrative Specialist - in the Division of Economic Support (Full-Time, Monday-Friday)
Salary
$17.41 - $18.46 Hourly
Location
Appleton, WI
Job Type
Full-time
Job Number
2302561
Department
DHHS System Support
Division
Economic Support
Opening Date
06/02/2023
Typical Work Hours/Shift
8:00 a.m. to 4:30 p.m. Monday through Friday.

• Questions
• Benefits
• Description

CORE VALUES
Invested in Serving Devoted to positively impacting our communities
Better Together Inspire unity by promoting collaboration, trust and respect
Create Progress Encourage growth through innovation to advance and succeed
Support Through Compassion Prioritize one another through communication, inclusion and transparency to bolster our community
Position Purpose
Are you looking for a Monday-Friday 8:00 a.m. to 4:30 p.m. position in an office setting? Do you enjoy learning continuously and want to make a difference? Do you have customer service experience and can type at least 50 words per minute? Do you want a Full-Benefits package and be part of the Wisconsin Retirement System pension?
We are hiring at Outagamie County-located at 320 S. Walnut St in Appleton, WI!
The Administrative Specialist performs various general and specialized administrative functions to assist the Department of Health and Human Services with providing services to the public. The system support staff will be cross-trained within other Health and Human Services divisions.
Key Responsibilities
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Effectively communicating with the public. Greeting and directing the public, providing program information, answering multi-line telephone, taking messages, making referrals to other services when appropriate, and otherwise assisting the public.
• May provide financial assistance functions to Department and/or clientele including depositing checks and allowances, setting up and maintaining payment accounts, preparing bills, handling petty cash and maintaining associated records, preparing billing statements, preparing requisitions or purchase orders.
• Prepares, edits and revises various documents including correspondence, reports, meeting minutes, questionnaires, etc., from handwritten notes, recorded voice dictation, meeting information, or prior documents, using typewriter or computer and word processing and speech recognition software.
• Completes background checks and performs notary duties
• Process, distribute, and/or scan mail following standard procedures.
• Opens, maintains, and closes electronic or hard copy files/charts. Performs file maintenance and destruction following applicable policy and procedure. Scans documents into electronic case files.
• Develop and maintain spreadsheets, create charts and tables, or generate reports.
• Maintains inventory of office and computer supplies, forms, papers, verify bills when received, and arranging for payment.
• Processes paperwork specific to the assigned division. Prepares legal documents and processes paperwork for court actions. Opens and files court documents as appropriate. Coordinates serving the client with court documents.
• Gathers and documents information to determine client enrollment into programs. Schedules appointments. Enters data and program specific information into various computer systems, programs, and case files.

Education/Certifications/Experience Requirements

• Minimum of a high school diploma or GED equivalent with at least two years of office experience.
• Experience in Word, Excel, machine transcription, scanning, and public contact preferred.
• Or any combination of education and experience that provides equivalent knowledge, skills, and abilities

Required Or Preferred Skills

• Skill in operation of computers and software programs utilized by the department.
• Demonstrated ability to type a minimum of 40 wpm. After the first year, will need to demonstrate 50 wpm.
• Maintain confidentiality and accountability
• Ability to add, subtract, multiply, divide, and figure simple mathematical calculations.
• Effectively communicate in English. The ability to understand and follow written and oral instructions.
• Ability to lift, carry, push, pull or otherwise move up to 20 pounds. Understand and use proper body mechanics.
• Establish and maintain effective working relationships with co-workers, other county and department employees, and the general public.
• Respect individual and their differences, and work with members of all socioeconomic groups.
• Knowledge of and ability to use modern office practices, procedures, and equipment.
• Determine priorities, multi-task, plan and organize work schedule to meet deadlines and goals.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-booklet
OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.