Administrative Specialist - Children, Youth, And Families (Full-Time, Monday-Friday)

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Administrative Specialist - Children, Youth, and Families (Full-Time, Monday-Friday)
Salary
$17.41 - $18.46 Hourly
Location
Appleton, WI
Job Type
Full-time
Job Number
2302569
Department
DHHS System Support
Division
Children, Youth, and Families
Opening Date
06/05/2023
Typical Work Hours/Shift
10:30 a.m. to 7:00 p.m., Monday through Friday

• Questions
• Benefits
• Description

CORE VALUES
Invested in Serving Devoted to positively impacting our communities
Better Together Inspire unity by promoting collaboration, trust and respect
Create Progress Encourage growth through innovation to advance and succeed
Support Through Compassion Prioritize one another through communication, inclusion and transparency to bolster our community
Position Purpose
Looking for a Monday-Friday position that is from 10:30 AM to 7:00 PM? Are you able to type 50 words per minute minimum and enjoy working in an office setting?
We are hiring!
The Administrative Specialist performs a variety of general and specialized administrative functions to assist the Department of Health and Human Services with providing services to the public. System Support staff will be cross trained within other divisions of Health and Human Services.
Key Responsibilities
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Develop and maintain spreadsheets, create charts and tables, or generate reports.
• Processes paperwork specific to the assigned division. Prepares legal documents and processes paperwork for court actions. Opens and files court documents as appropriate. Coordinates serving the client with court documents.
• Effectively communicating with the public. Greeting and directing the public, providing program information, answering multi-line telephone, taking messages, making referrals to other services when appropriate, and otherwise assisting the public.
• Prepares, edits and revises various documents including correspondence, reports, meeting minutes, questionnaires, etc., from handwritten notes, recorded voice dictation, meeting information, or prior documents, using typewriter or computer and word processing and speech recognition software.
• Maintains inventory of office and computer supplies, forms, papers, verify bills when received, and arranging for payment.
• Gathers and documents information to determine client enrollment into programs. Schedules appointments. Enters data and program specific information into various computer systems, programs, and case files.
• May provide financial assistance functions to Department and/or clientele including depositing checks and allowances, setting up and maintaining payment accounts, preparing bills, handling petty cash and maintaining associated records, preparing billing statements, preparing requisitions or purchase orders.
• Opens, maintains, and closes electronic or hard copy files/charts. Performs file maintenance and destruction following applicable policy and procedure. Scans documents into electronic case files.
• Completes background checks and performs notary duties
• Process, distribute, and/or scan mail following standard procedures.

Education/Certifications/Experience Requirements

• Minimum of a high school diploma or GED equivalent with at least two years of office experience.
• Or any combination of education and experience that provides equivalent knowledge, skills, and abilities
• Experience in Word, Excel, machine transcription, scanning, and public contact preferred.

Required Or Preferred Skills

• Effectively communicate in English. The ability to understand and follow written and oral instructions.
• Demonstrated ability to type a minimum of 40 wpm with 95% accuracy. After the first year, will demonstrate ability to type 50 wpm with 95% accuracy.
• Knowledge of and ability to use modern office practices, procedures, and equipment.
• Respect individual and their differences, and work with members of all socioeconomic groups.
• Ability to add, subtract, multiply, divide, and figure simple mathematical calculations.
• Establish and maintain effective working relationships with co-workers, other county and department employees, and the general public.
• Maintain confidentiality and accountability
• Determine priorities, multi-task, plan and organize work schedule to meet deadlines and goals.
• Skill in operation of computers and software programs utilized by the department.
• Ability to lift, carry, push, pull or otherwise move up to 20 pounds. Understand and use proper body mechanics.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-booklet
OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.