Account Management Iii Jobs

Responsible for retention, increased membership, and the sale of new products and services for existing accounts in assigned book of business to achieve membership, revenue and margin targets. Creates and executes a business plan that positions KP to optimize our opportunities across book of business. Develops and implements marketing/account/book of business strategies which enhance Kaiser Permanentes position in the market. Leads the work of account teams and account support to ensure the execution of effective sales strategies. Develops strategic partnerships to optimize account growth.

• Meets or exceeds assigned retention and growth targets for existing accounts in assigned Book of Business.
• Recommends and negotiates the strategy and changes with customers by offering a range of tailored options to meet the various needs of all constituents, as applicable.
• Leads the development and execution of Strategic Account Plans to ensure attainment of book-specific goals.
• Presents issues to executives in the form of a business case, which assesses financial impact along with other relevant factors.
• Presents issues to executives in the form of a business case, which assesses membership and financial impact along with other relevant factors.
• Develops and executes demonstrations and training to teach employers and brokers KP online technology to maximize of all KP online tools.
• Obtains, utilizes and accurately analyzes key competitive data for management in a timely manner that facilitates achieving desired account results.
• Develops 365 strategies and Open Enrollment engagement plans to achieve growth targets.
• Strategically consults with customer channels on all components of their health benefits strategy/offering.
• Identifies, capitalizes and close on cross sell opportunities.
• Develops strategic partnerships to continuously improve our business relationships with our customers to optimize the growth potential in each account.
• Analyzes and improves the risk position in a group.
• Collaborates with stakeholders to develop and execute territory and account management sales plans and strategies.
• Contribute to competitively positioning KP in the marketplace.
• Develops ongoing member enrollment strategies to achieve growth targets.
• Identifies and coordinates marketing, management and technical resources to achieve existing account sales plan objectives.
• Proficiently leverages use of supporting staff including Associate Account Managers to optimize sales execution and time management between membership and employer focused activities.
• Initiates and facilitates KP executives collaboration to reach agreements on recommended strategic issues and policies related to specific accounts.
• Initiates and leads account specific strategy development with internal departments.
• If Occupational Health:
• Positions the organization competitively to ensure optimal membership growth and to protect against losses.
• Develop and execute account plans to ensure attainment of group-specific goals.
• Collaborates with Sales Executives/Manager to maintain positive relationships with external stakeholders.
• Identifies and analyzes current industry and competitor trends, and applies knowledge of marketplace to account planning processes.
• Develops ongoing strategies and engagement plans to achieve growth targets.
• Develops and executes account and/or book of business plans to ensure attainment of book-specific goals.
• Builds and maintains broker and/or channel partnerships to increase business potential.

• Minimum four (4) years in sales, account management, health plan administration or related experience.

• Bachelors degree in marketing, finance, business administration or related degree OR four (4) years of sales, account management, health plan administration or related experience.

• Three (3) years of experience in strategic planning dealing with high-levels of issue complexity.
• Expertise in handling difficult client issues related to health plan services, policies and procedures.
• Excellent interpersonal, presentation, and persuasion skills.
• Outstanding customer service skills with the ability to articulate and respond to highly complex issues.
• Advanced computer and analytic skills, including experience creating client presentations using Microsoft Office programs and use of client databases.
• Excellent verbal and written communication skills.
• Two (2) years of experience in the health care industry.
• If Occupational Health: Bachelors degree in finance, business administration, risk management and insurance, nursing OR four (4) years of experience in business development, risk management, and/or insurance.
• Knowledge of health care industry, understanding of current/future trends and changes in laws/regulations.
• MHA, MPH, or MBA.
• Three (3) years of experience working with senior-level managers and demonstrating progressively increasing responsibility for relationship management and consultation.
• If Labor and Trust: One (1) year of experience managing labor and trust relationships.
• Knowledge and understanding of competitors strengths, weaknesses and strategies.
• Effective account management skills.
• Complete understanding of and experience with employee group benefits.
• Experienced in meeting individual business objectives.
• If Occupational Health: Expertise in handling difficult client issues related to workers compensation services, policies and procedures.
• If Occupational Health: Knowledge of occupational health care industry, understanding of current/future trends and changes in laws/regulations.
• Three (3) years of experience in underwriting processes, healthcare products, and contracts.
• If Occupational Health: Minimum four (4) years of experience in workers compensation processes, products, and contracts.

PrimaryLocation : California,Fontana,Palm Court II
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-PO-01|NUE|Non Union Employee
Job Level : Individual Contributor
Job Category : Sales and Marketing,Sales & Marketing
Department : Palm Court ll MOB - Grp Reltn-Area Account Mgmt - 7016
Travel : Yes, 25 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.