Support Supervisor Jobs
Supervisor, Employee Support Jobs
By L'Oréal
At Tampa, FL, United States
Support Supervisor Needed-Urgent Jobs
By Clean Team, Inc.
At Bowling Green, OH, United States
Supervisor - Dental Support
By The Staff Pad
At Latah, WA, United States
Supervisor, Patient Support Jobs
By ConnectiveRx
At North Fayette, PA, United States
Office Support Supervisor Jobs
By County of Sonoma Human Resources
At Santa Rosa, CA, United States
Customer Support Supervisor Jobs
By Intrado Life & Safety
At Longmont, CO, United States
Administrative Support Supervisor Jobs
By Travelpro Products, Inc.
At McDonough, GA, United States
It Support Supervisor Jobs
By O'Reilly Auto Parts
At , Springfield, Mo
Operational Support Supervisor Jobs
By City of Tacoma
At Tacoma, WA, United States
Support Supervisor Jobs
By Clean Team, Inc.
At Holt, MI, United States
Customer Support Supervisor Jobs
By Imperium Data
At Miami, FL, United States
Transportation Support Supervisor Ii
By Alexandria City Public Schools
At , Alexandria, Va
$54,067 - $66,490 a year
Zone Support Supervisor Jobs
By SPAR Group
At Tulsa, OK, United States
Supervisor, Hcs Operations Support
By Molina Healthcare
At United States
Support Supervisor Jobs
By Clean Team, Inc.
At Portage, MI, United States
Support Supervisor Jobs
By Clean Team, Inc.
At Battle Creek, MI, United States
Support Supervisor Jobs
By Clean Team, Inc.
At Galesburg, MI, United States
Operations Support Supervisor Jobs
By SLB
At Houston, TX, United States
Supervisor, Support- #1492 Jobs
By Bullhorn
At United States
Are you looking for an exciting opportunity to lead a team of customer service professionals? We are looking for a Support Supervisor to join our team and provide exceptional customer service to our customers. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication skills, a passion for customer service, and the ability to lead a team, this could be the perfect job for you!
Overview A Support Supervisor is responsible for managing a team of customer service representatives and providing technical support to customers. They are responsible for ensuring customer satisfaction, resolving customer complaints, and providing technical assistance to customers. Detailed Job Description The Support Supervisor is responsible for managing a team of customer service representatives and providing technical support to customers. They are responsible for ensuring customer satisfaction, resolving customer complaints, and providing technical assistance to customers. The Support Supervisor is also responsible for training and developing customer service representatives, monitoring customer service performance, and providing feedback and guidance to customer service representatives. The Support Supervisor is also responsible for developing and implementing customer service policies and procedures, and ensuring that customer service representatives adhere to these policies and procedures. Job Skills Required• Excellent customer service and communication skills
• Ability to manage and motivate a team
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• At least two years of customer service experience
• At least one year of supervisory experience
• Proficiency in customer service software and systems
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service trends and developments
Job Experience
• At least two years of customer service experience
• At least one year of supervisory experience
Job Responsibilities
• Manage a team of customer service representatives
• Provide technical support to customers
• Ensure customer satisfaction
• Resolve customer complaints
• Train and develop customer service representatives
• Monitor customer service performance
• Provide feedback and guidance to customer service representatives
• Develop and implement customer service policies and procedures
• Ensure customer service representatives adhere to policies and procedures
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