Register
Recruit Create CV

Member Care Agent Jobs

Care Team Agent Jobs
By Shed Rx At Utah, United States
Stay up-to-date with product knowledge and company updates to provide accurate and relevant information to customers.
Previous experience in customer support or a related role, preferably in a messaging-based customer service environment is preferred.
Exceptional written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.
Strong problem-solving skills and the ability to think quickly on your feet in a fast-paced environment.
Excellent interpersonal skills with a friendly and patient demeanor.
A passion for providing exceptional customer experiences and a dedication to continuous improvement.
Account Associate - State Farm Agent Team Member
By State Farm Agent At Ocoee, FL, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Receptionist - State Farm Agent Team Member
By State Farm Agent At Lumberton, NC, United States
Excellent communication skills to assist customers and coordinate with other agency team members
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Member Services Agent - Georgia
By Emerge At Georgia, United States
Medical, dental, and vision health benefits
Short and Long-term Disability coverage, Life insurance, Flexible Spending Account options, and pre-tax transit benefits
Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
Must be able to successfully complete all licensing requirements (with financial help) or have a pre-existing valid insurance license
Provide expertise in plan offerings, policies and procedures
Be a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.
Member Services Agent - South Carolina
By Emerge At South Carolina, United States
Medical, dental, and vision health benefits
Short and Long-term Disability coverage, Life insurance, Flexible Spending Account options, and pre-tax transit benefits
Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
Must be able to successfully complete all licensing requirements (with financial help) or have a pre-existing valid insurance license
Provide expertise in plan offerings, policies and procedures
Be a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.
Member Services Agent - Tennessee
By Emerge At Tennessee, United States
Medical, dental, and vision health benefits
Short and Long-term Disability coverage, Life insurance, Flexible Spending Account options, and pre-tax transit benefits
Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
Must be able to successfully complete all licensing requirements (with financial help) or have a pre-existing valid insurance license
Provide expertise in plan offerings, policies and procedures
Be a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.
Member Services Agent - Florida
By Emerge At Florida, United States
Medical, dental, and vision health benefits
Short and Long-term Disability coverage, Life insurance, Flexible Spending Account options, and pre-tax transit benefits
Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
Must be able to successfully complete all licensing requirements (with financial help) or have a pre-existing valid insurance license
Provide expertise in plan offerings, policies and procedures
Be a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.
Agent's Assistant - State Farm Agent Team Member
By State Farm Agent At Leander, TX, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Work alongside your agency’s team to ensure successful long-lasting customer relations.
Account Associate - State Farm Agent Team Member
By State Farm Agent At Castle Rock, CO, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Account Associate - State Farm Agent Team Member
By State Farm Agent At Wilmington, DE, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Receptionist - State Farm Agent Team Member
By State Farm Agent At Columbus, GA, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Receptionist - State Farm Agent Team Member
By State Farm Agent At Lancaster, TX, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Intern - State Farm Agent Team Member
By State Farm Agent At Los Angeles, CA, United States
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Looking for the skills and confidence to run a business in the future?
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Growth potential/Opportunity for advancement within my agency
Our office is located in Woodland Hills, CA.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Jacksonville, AR, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 50 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Account Associate - State Farm Agent Team Member
By State Farm Agent At Leander, TX, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Customer Care Agent Jobs
By Safelite At Ohio, United States
View all our health, wealth and life offerings at www.safelitebenefits.com.
Answers customer questions from incoming calls and emails and ensure all customer’s issues are resolved to recover high quality customer experience
Manages multi-system record keeping, documenting key activities in a clear, timely and concise manner while appropriately handling confidential and personal information
Prior experience in a call center/contact center/customer service preferred.
Strong communication skills, comfortable speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers.
Estimate only, actual value will depend on benefit elections during enrollment period.
Care Squad Agent Jobs
By Mila Cares At United States
Experience using Google Sheets, Zendesk, and Slack
Answer inquiries in a timely, clear, and thoughtful manner.
Ability to work a flex schedule that includes weekends.
2+ years in customer service, operations, or related fields.
**Please make sure to read the entire description and apply via the link at the end.**
We're a 100% distributed team, and you should be comfortable working virtually, primarily on PDT.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Costa Mesa, CA, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Receptionist - State Farm Agent Team Member
By State Farm Agent At Hebron, KY, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Member Care Center Member Care Specialist (Virtual Teller)
By UnitedOne Credit Union At , Manitowoc, Wi
Must have a high school diploma and exceptional member service experience.
Must effectively uncover member needs by and offer products and services that provide value to the member/prospective members.
Must possess strong listening skills and be able to focus, paraphrase, and empathize, with others
Must possess exceptional member service and sales skills with an emphasis on exceeding expectations.
Must possess an enthusiastic, positive attitude and work ethic and genuinely enjoy working with people.
Must be a strong and active member of a service and sales team and believe in collaboration.

Are you looking for a job that offers a great work-life balance and the chance to help people? Become a Member Care Agent at our company and you'll get to do just that! You'll be the first point of contact for our customers, providing them with the best customer service experience possible. Plus, you'll get to work in a friendly and supportive environment with great benefits. Join us today and make a difference!

A Member Care Agent is a customer service representative who provides support to customers of a particular organization. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Member Care Agent Skills Required?

• Excellent communication skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in computer software and applications
• Knowledge of customer service principles and practices

What is Member Care Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Member Care Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Member Care Agent Experience?

• Previous customer service experience
• Experience in a call center environment

What is Member Care Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the database
• Follow up with customers to ensure their satisfaction with the resolution