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Guest Services Director Jobs

Director Of Guest Services- Orlando Regional Medical Center
By Orlando Health At Orlando, FL, United States
Certification in Patient Experience preferred
Develops budget and manages within budget parameters.
Develops a positive, service-oriented culture among leaders and staff.
Ensures the quality, cost and service levels provided match the expectations of patients, families, physicians, and internal customers.
Focuses on improving guest satisfaction scores and implementing strategies for increasing operational efficiency.
Continually assesses, plans, and implements ever improving operational services
Guest Services Associate Jobs
By Cavallo Point Lodge At Sausalito, CA, United States

Looking for the right people to come work us at the Spa. A good team leader, who will meet our amazing guests and work as a guest service agent in the spa at Cavallo point. Message me !

Bellman/Guest Services ($15.50) Jobs
By Resort at Pelican Hill (RPH) At , Newport Coast, 92657 $15.50 an hour
Ability to work with management staff and other employees in a professional manner.
Minimum Qualifications / Other Expectations:
Review all materials concerning arrival schedules for return guests, VIPs and dignitaries, daily events and function sheets.
Take ownership of each and every guest interaction.
Project an image of friendliness, professionalism and willingness to provide personalized services to guests.
Run errands for guests and the concierge staff.
Guest Services Representative Jobs
By Highland Mountain Bike Park At , Northfield, 03276
Provide information about the products and services Highland offers, in-person and over the phone.
Demonstrate a professional standard of customer service and work well as part of a team.
Ensure every customer has a waiver completed correctly before issuing a pass.
Complete pass sales and related customer purchases through a variety of software systems.
Maintain a customer database with current demographic information.
Perform opening and closing procedures of the Welcome Center.
Guest Services Jobs
By Advocate Aurora Health At , Hazel Crest, 60429, Il

Knowledge, Skills & Abilities Required:

Physicial Requirements and Working Conditions:

Guest Services Representative Jobs
By Ropes & Gray At , San Francisco, Ca $49,500 - $62,000 a year
A high school diploma or the equivalent with a minimum of three years of related work experience.
Hotel or law firm experience preferred.
Proficiency in MS Office (reservation software experience a plus.)
Highly developed customer service skills.
Strong verbal and written communication skills.
Work effectively in a culturally and educationally diverse environment.
Assistant Director, Guest Services
By University of Iowa At Iowa City, IA, United States
Strong group facilitation and conflict management skills and a demonstrated ability to unite individuals around a common goal.
Must be detail oriented, with excellent time management and organizational skills.
Problem-solving and change management skills with a focus on maintaining and developing relationships and partnerships.
Establish consistent and effective communication with staff regarding management, leadership, organizational, and committee priorities and activities.
Oversee personnel functions in accordance organizational policies and procedures; make decisions regarding recruitment, onboarding, development, and human resource management of staff.
Implementation of initiatives deemed necessary to achieve service excellence objectives established by the Office of the Patient Experience and executive leadership.
Guest Services Officer Jobs
By Chelsea Piers At Chelsea, NY, United States
Obtain FDNY Fire Guard certification F-03 within the first 90 days of employment
Obtain Flagger Certification within the first six months of employment.
Greet visitors and provide information and directions courteously and professionally
Maintain safe, secure, and orderly sites and facilities
Prohibit loitering, onsite consumption of alcohol, and use of illegal drugs
Assist maintenance and parking departments when necessary, including seasonal snow removal
Director - Education/On-Air Guest
By L'Oréal At United States
Television and product presentation experience
Previous experience in sales or television acting required
Ability to manage and maintain a flexible working calendar
Computer skills in Word and Excel
Director, Education & On-Air Guest
Don’t meet every single requirement?
Guest Services Clerk Jobs
By Festival Foods At Verona, WI, United States
Responds to guest inquiries regarding offers, promotions, and events
Provides guests with exchanges, refunds, discounts, coupons, or other offers related to their retail store account activity
Knowledge of wide range of goods and services of Festival
Strong communication, interpersonal, and guest service skills
Job Title Guest Services Clerk
Reports To Guest Services Manager
Guest Services Representative Jobs
By Canyon Ranch At Tucson, AZ, United States

Schedule (Days & Hours worked): 2-10pm 5 days a week (2 days off, together, during the week)

ood judgment and the ability to maintain confidentiality. Demonstrated

Clerk Iii - Guest Services
By University of Iowa At Iowa City, IA, United States
Must have good communication, attention to detail, and multi-tasking skills.
Skill in using computer software and operating basic office equipment.
Ability to demonstrate exceptional service excellence with every patient and guest in a fast-paced environment.
Must be able to demonstrate professional presence.
Must be able to remain in a stationary position for periods of time.
Onboard Guest Commerce Director (Hybrid In Miami)
By Carnival Cruise Line At Miami, FL, United States
Strong negotiation and vendor management skills
Master’s degree in Business Administration, Marketing, Hospitality Management, or a related field
10+ years of experience in guest commerce, retail operations, or a related field, ideally within the hospitality, cruise, or travel industry
Strong leadership skills with a track record of managing high-performing teams and driving results
Exceptional communication and interpersonal skills, capable of effectively collaborating with cross-functional teams and building strong relationships with vendors and partners
Knowledge of industry trends, consumer behavior, and emerging technologies in the guest commerce space
Guest Services Specialist Jobs
By Swickard Auto Group At Las Vegas, NV, United States
Exceptional customer service skills and experience managing customer relationships.
Strong analytical skills with experience analyzing sales data and identifying trends and opportunities for growth.
Manage and grow our eCommerce sales channels for automotive sales, including acquisitions and retention.
Manage customer relationships, including responding to inquiries, handling customer complaints, and providing exceptional customer service.
Exceptional customer service and verbal and written communications skills
3+ years of experience in automotive eCommerce sales or a related field.
Guest Services Coordinator Jobs
By Ralph Lauren At New York, NY, United States
1-3 years of prior relevant work experience
Computer skills: Word, Excel, PowerPoint, and Outlook
Well-developed written and verbal communication skills
Excellent interpersonal skills with the ability to build and maintain strong working relationships
Strong organizational skills and ability to multi-task
Takes pride in personal presentation and attention to detail
Guest Services Staff Jobs
By Derby Recreation Commission At Derby, KS, United States
Conflict management and problem-solving skills, respond to issues or concerns to the customers’ satisfaction
Follow up skills and email management to stay informed, aligned and connected with our GS Team.
Proficient computer skills, including data entry, website navigation and other software.
The knowledge to inform customers of accurate programming, facilities, and membership details
Exemplary communication skills – both written and oral
Excellent “people skills”, listen twice as much as you talk
Guest Services Clerk (Evenings)
By Festival Foods At Schofield, WI, United States
Responds to guest inquiries regarding offers, promotions, and events
Provides guests with exchanges, refunds, discounts, coupons, or other offers related to their retail store account activity
Knowledge of wide range of goods and services of Festival
Strong communication, interpersonal, and guest service skills
Job Title Guest Services Clerk
Reports To Guest Services Manager
Guest Services Coordinator Jobs
By Circuit of The Americas At Austin, TX, United States
Assist Director, Hospitality & Guest Services and Manager, Guest Services with recruitment, training, education, appreciation, and development of all COTA employees
Assist in the management of Events & Hospitality Department Internship program including hiring, training and daily supervision
Inventory management and ordering of Guest Services items
Works with Event Services Team and Guest Services Manager to determine scheduling decisions prior to events
Track and manage staff hours using various scheduling programs and follow vendor invoicing procedures
Manage part-time staff contact sheet for day-to-day events and major races
Guest Services Clerk Jobs
By Festival Foods At Portage, WI, United States
Responds to guest inquiries regarding offers, promotions, and events
Provides guests with exchanges, refunds, discounts, coupons, or other offers related to their retail store account activity
Knowledge of wide range of goods and services of Festival
Strong communication, interpersonal, and guest service skills
Job Title Guest Services Clerk
Reports To Guest Services Manager
Guest Services Jobs
By Surge Staffing At Dover, OH, United States

Job Description Guests Services Representative Job Summary: We are currently seeking an experienced Guest Services Representative to serve our guests during their stay. You will help plan fun ...

Are you looking for an exciting opportunity to lead a team of dedicated professionals in providing exceptional guest services? We are looking for a Guest Services Director to join our team and help us create an unforgettable experience for our guests! As the Guest Services Director, you will be responsible for overseeing the daily operations of our guest services department, ensuring that all guests receive the highest level of service. If you have a passion for customer service and a commitment to excellence, this is the job for you!

Overview The Guest Services Director is responsible for overseeing the operations of the guest services department. This includes managing staff, ensuring customer satisfaction, and developing strategies to improve the guest experience. The Guest Services Director is also responsible for developing and implementing policies and procedures to ensure the highest level of customer service. Detailed Job Description The Guest Services Director is responsible for overseeing the operations of the guest services department. This includes managing staff, ensuring customer satisfaction, and developing strategies to improve the guest experience. The Guest Services Director is also responsible for developing and implementing policies and procedures to ensure the highest level of customer service. The Guest Services Director will be responsible for managing the day-to-day operations of the department, including scheduling, training, and supervising staff. The Guest Services Director will also be responsible for developing and implementing customer service initiatives, such as loyalty programs and customer surveys. The Guest Services Director will also be responsible for developing and maintaining relationships with vendors and suppliers. Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to manage and motivate staff
• Ability to develop and implement customer service initiatives
• Ability to develop and maintain relationships with vendors and suppliers
• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in hospitality management or related field
• 5+ years of experience in a hospitality management role
• Proven track record of successful customer service initiatives
• Proven track record of successful vendor and supplier relationships
Job Knowledge
• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software
• Knowledge of customer service best practices
Job Experience
• 5+ years of experience in a hospitality management role
• Proven track record of successful customer service initiatives
• Proven track record of successful vendor and supplier relationships
Job Responsibilities
• Manage and motivate staff
• Develop and implement customer service initiatives
• Develop and maintain relationships with vendors and suppliers
• Monitor customer satisfaction
• Develop and implement policies and procedures
• Ensure compliance with hospitality industry standards and regulations
• Monitor and analyze customer feedback
• Develop and implement strategies to improve the guest experience