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Guest Services Director Jobs in Florida

Guest Services Representative - Days
By Orlando Health At Orlando, FL, United States
Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health.
Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person.
Presents a professional image in dress, hygiene and communications skills.
Two (2) years of experience in a customer service setting.
Escorts guests to their in-hospital destinations as needed.
Provides information to all hospital team members.
Director Of Guest Services- Orlando Regional Medical Center
By Orlando Health At Orlando, FL, United States
Certification in Patient Experience preferred
Develops budget and manages within budget parameters.
Develops a positive, service-oriented culture among leaders and staff.
Ensures the quality, cost and service levels provided match the expectations of patients, families, physicians, and internal customers.
Focuses on improving guest satisfaction scores and implementing strategies for increasing operational efficiency.
Continually assesses, plans, and implements ever improving operational services
Onboard Guest Commerce Director (Hybrid In Miami)
By Carnival Cruise Line At Miami, FL, United States
Strong negotiation and vendor management skills
Master’s degree in Business Administration, Marketing, Hospitality Management, or a related field
10+ years of experience in guest commerce, retail operations, or a related field, ideally within the hospitality, cruise, or travel industry
Strong leadership skills with a track record of managing high-performing teams and driving results
Exceptional communication and interpersonal skills, capable of effectively collaborating with cross-functional teams and building strong relationships with vendors and partners
Knowledge of industry trends, consumer behavior, and emerging technologies in the guest commerce space
Guest Services Greeter Jobs
By Tampa General Hospital At Tampa, FL, United States
Hospital work experience or Customer Service experience in a health care setting preferred.
Demonstrates excellent written and verbal communication skills.
Must demonstrate conflict resolution and organizational skills.
High School Diploma or GED.
Proficiency in MS Office and ability to learn how to access EPIC.
Guest Services (Fast Casual)
By Bolay Fresh Bold Kitchen At Palm Beach Gardens, FL, United States
Prefer a minimum of one year of previous serving experience
Checks station before, during and after shift for proper set-up and cleanliness
Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Ascertain guest satisfaction throughout the ordering process.
Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
Valid Food Worker Card required
Guest Services (Fast Casual)
By Bolay Fresh Bold Kitchen At Boca Raton, FL, United States
Prefer a minimum of one year of previous serving experience
Checks station before, during and after shift for proper set-up and cleanliness
Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Ascertain guest satisfaction throughout the ordering process.
Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
Must be 16 years of age or older
Guest Services (Fast Casual)
By Bolay Fresh Bold Kitchen At Wellington, FL, United States
Prefer a minimum of one year of previous serving experience
Checks station before, during and after shift for proper set-up and cleanliness
Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Ascertain guest satisfaction throughout the ordering process.
Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
Valid Food Worker Card required
Guest Services (Fast Casual)
By Bolay Fresh Bold Kitchen At Pembroke Pines, FL, United States
Prefer a minimum of one year of previous serving experience
Checks station before, during and after shift for proper set-up and cleanliness
Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Retrieves order from kitchen, confirms its accuracy and delivers it to guests
Ascertain guest satisfaction throughout the meal service
Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
Senior Guest Services Jobs
By Oversee At Panama City Beach, FL, United States
Maintain knowledge of special rates / offers / promotions
Organized, detailed and time management oriented
Excellent verbal, written and interpersonal communication skills
Answer all reservation requests in a courteous and efficient manner
Provide information about our homes and amenities
Upsell additional facilities and services, when appropriate
Guest Services Representative Jobs
By Hendrick Lexus Charlotte At , Charlotte, 28212, Nc
Provides new hire Customer Management training when requested
Previous customer service experience desired. Excellent interpersonal, communication, and organizational skills are required.
Answers incoming phone calls in a courteous, prompt, and professional manager.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Luggage Porter - Guest Services
By The Breakers At , Palm Beach, 33480, Fl

Full Time (30+ hours per week)

Director Of Guest Services
By Noble House Hotels & Resorts At Naples, FL, United States
Use guest insights to drive and guide the development of new offerings and recommendations for action
Heath Benefits, Dental and Vision and an Employee Assistance Program
The ability to manage others and be a leader of integrity
Recruit, train and develop team members to be empowered in their role, and monitor their performance
Identify challenges, predict desired outcomes, and avoid unnecessary risk and resources (people, materials, funding, support), to achieve goals
Conduct daily stand-up meetings for the Guest Service team on arrivals, departures, groups and VIPs

Are you looking for an exciting opportunity to lead a team of dedicated professionals in providing exceptional guest services? We are looking for a Guest Services Director to join our team and help us create an unforgettable experience for our guests! As the Guest Services Director, you will be responsible for overseeing the daily operations of our guest services department, ensuring that all guests receive the highest level of service. If you have a passion for customer service and a commitment to excellence, this is the job for you!

Overview The Guest Services Director is responsible for overseeing the operations of the guest services department. This includes managing staff, ensuring customer satisfaction, and developing strategies to improve the guest experience. The Guest Services Director is also responsible for developing and implementing policies and procedures to ensure the highest level of customer service. Detailed Job Description The Guest Services Director is responsible for overseeing the operations of the guest services department. This includes managing staff, ensuring customer satisfaction, and developing strategies to improve the guest experience. The Guest Services Director is also responsible for developing and implementing policies and procedures to ensure the highest level of customer service. The Guest Services Director will be responsible for managing the day-to-day operations of the department, including scheduling, training, and supervising staff. The Guest Services Director will also be responsible for developing and implementing customer service initiatives, such as loyalty programs and customer surveys. The Guest Services Director will also be responsible for developing and maintaining relationships with vendors and suppliers. Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to manage and motivate staff
• Ability to develop and implement customer service initiatives
• Ability to develop and maintain relationships with vendors and suppliers
• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in hospitality management or related field
• 5+ years of experience in a hospitality management role
• Proven track record of successful customer service initiatives
• Proven track record of successful vendor and supplier relationships
Job Knowledge
• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software
• Knowledge of customer service best practices
Job Experience
• 5+ years of experience in a hospitality management role
• Proven track record of successful customer service initiatives
• Proven track record of successful vendor and supplier relationships
Job Responsibilities
• Manage and motivate staff
• Develop and implement customer service initiatives
• Develop and maintain relationships with vendors and suppliers
• Monitor customer satisfaction
• Develop and implement policies and procedures
• Ensure compliance with hospitality industry standards and regulations
• Monitor and analyze customer feedback
• Develop and implement strategies to improve the guest experience