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Guest Service Representative Jobs

Hotel Guest Service Representative
By Acenda Integrated Health At Glassboro, NJ, United States
Medical, dental, and vision offered after qualification period
Competitive performance bonuses – potential for up to $650 monthly
Employee discounts at Marriott Hotels worldwide
Referral bonus program - $200/referred employee after 30 days of employment, some restrictions apply
Vacation time accrued based on hours worked
Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
Guest Service Representative Jobs
By Nothing Bundt Cakes At Warren, OH, United States

At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner ...

Guest Service Representative Jobs
By Marriott International, Inc At , Koloa, 96756, Hi $31.09 an hour
Organizar, confirmar y procesar registros de entrada/salida de los huéspedes y adaptarse según los cambios
Asegurar los pagos y, para ello, verificar y ajustar la facturación según sea necesario
Proporcionar a los huéspedes habitaciones e información sobre el hotel, indicaciones, comodidades y puntos de interesés locales
Realizar informes diarios y revisar todo para saber qué debe comunicarse al personal del próximo turno
Completar informes del cajero y de cierre, y contar el dinero en efectivo al final de cada turno de manera precisa
Aceptar y registrar las llamadas para despertar a los huéspedes e informarlas al departamento correcto
Full Time Hotel Guest Service Representative
By Artisan Field, Inc. At Jacksonville, FL, United States
Performs check in and check out of guests.
Answers hotel phone and forwards calls appropriately.
Serves as information agent for hotel guests and handles problems and requests as they arise.
Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest.
Guest Service Representative Jobs
By O'Reilly Hospitality Management LLC At , Springfield, 65803, Mo
Strong leadership, management, organizational and communication skills.
Fairfield by Marriott, Springfield is proudly managed by O’Reilly Hospitality Management, LLC (OHM.)
Performs other duties and responsibilities as required or requested.
Excellent verbal and written communication skills.
Experience with relevant brand-specific PMS.
Have computer skills to include Microsoft Word, Microsoft Excel, etc.
Guest Service Representative Jobs
By ProSource At Jeffersonville, IN, United States
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Boutique Hotel Guest Service Representative
By Days Inn Inner Harbor At Baltimore, MD, United States
Perform other duties as requested by management
Greet guest and offer to assist with their needs
Previous customer service experience required
Knowledge of PMS systems preferred.
Register and assign guests to hotel rooms
Establish method of payment and verify credit
Guest Service Representative Jobs
By Hilton Garden Inn At , Ocala, 34471, Fl
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Experience in service, sales, telesales or guest relations type of industry is helpful, not mandatory.
Manager on Duty functions when necessary or as scheduled
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Have a thorough working knowledge of emergency procedures.
Guest Service Representative/Night Auditor
By Artisan Field, Inc. At Orange Park, FL, United States

Our award-winning Holiday Inn Hotel and Suites located at 620 Wells Road, Orange Park, Florida is seeking Guest Service Representative and Night Auditor. Hotel front desk experience preferred. Night ...

Guest Service Representative Jobs
By MCR Hotels At Greater Phoenix Area, United States
Demonstrate knowledge of hotel information including room categories, room rates, packages, promotions, the local area, and other general product knowledge
Answer and manage phone calls in a timely manner, managing multiple tasks at once
Front desk experience preferred, but will train the right fit
Experience with the brand a strong plus
Exceptional customer service skills required
Must possess strong computer skills
Full Time Guest Service Representative
By Festival Foods At New London, WI, United States
Excellent planning and organizational skills, with the ability to manage multiple and constantly changing priorities.
Oversees Guest Service activity to ensure a positive guest experience and team environment.
Communicates department priorities to Guest Service team and delegates responsibilities
Presents themselves as a manager, takes ownership of guest needs utilizing LAST.
Communicates immediately with Shift Managers when assistance is required and when the CSR is on a lane.
Excellent communication and interpersonal skills including an effective negotiation style.
Guest Service Representative Jobs
By NCG Hospitality At Phoenix, AZ, United States
42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
Educational and professional certification assistance
Starting wage for this position is $16.00 per hour but the final wage will be based on experience**
Work in cooperation with other departments to ensure a positive guest experience
Strong oral and written communication and interpersonal skills
Strong attention to detail, organization and follow-up abilities
Guest Service Representative - Days
By Tricoci University of Beauty Culture At Normal, IL, United States
Superior Customer Service Skills, consistent communication skills
Prepare work area and maintain master client file.
Ensure adequate supplies are available at the front desk.
Greet clients and schedule their services, suggesting add on services.
Deliver superior customer service to each client.
Resolve client situations within company standards.
Guest Service Representative Jobs
By Hilton Boston Back Bay At Greater Boston, United States

Hospitable wanting to get great

Guest Service Representative (7A To 3Pm)
By Hyatt Hotels Corporation At Columbus, OH, United States
Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required
Excellent verbal and written communication skills
Insurance enrollment available from DAY 1!
Guest Service Representative Jobs
By Onix Group At Orlando, FL, United States
Hospitality and/or customer service experience is preferred.
Typing and computer skills are required.
Identify the needs of each guest and provide relevant information regarding hotel policies, services and amenities.
Responsible for registering all guests, obtaining pertinent information, and ensuring proper credit is established.
Respond to requests from guests for assistance and information about the local area.
Sell rooms to "walk-in" customers.
Guest Service Representative Jobs
By Onix Group At Glen Mills, PA, United States
Hospitality and/or customer service experience is preferred.
Typing and computer skills are required.
Identify the needs of each guest and provide relevant information regarding hotel policies, services and amenities.
Responsible for registering all guests, obtaining pertinent information, and ensuring proper credit is established.
Respond to requests from guests for assistance and information about the local area.
Sell rooms to "walk-in" customers.
Experienced Guest Service Representative
By Artisan Field, Inc. At Tallahassee, FL, United States
Clerical and cash handling experience required.
Must have excellent verbal communication skills.
Enthusiastic, out-going personality and interpersonal skills.
Performs check in and check out of guests. Receives payments and allows for proper discounts when applicable.
Answers hotel switchboard and forwards calls appropriately.
Serves as information agent for hotel guests and handles problems and requests as they arise.
Full Time Hotel Guest Service Representative
By Artisan Field, Inc. At Orange Park, FL, United States
Performs check in and check out of guests.
Answers hotel phone and forwards calls appropriately.
Serves as information agent for hotel guests and handles problems and requests as they arise.
Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest.
Guest Service Representative Jobs
By Tricoci At Arlington Heights, IL, United States
Utilize effective selling skills and in-depth knowledge of spa/salon offerings to promote add-on services, gift certificate sales, and retail sales.
Provides reports to management regarding conflicts or issues that may arise.
Perform general duties as assigned by management in a timely and accurate manner.
Paid time off and benefits contingent on company requirements per role.
Answer incoming calls using the standard greeting in a timely manner and book appointments based on specific service time requirements
Experience with reception desk, hospitality, retail, or customer service in a fast-paced environment.

Are you looking for an opportunity to make a difference in the lives of others? We are looking for a Guest Service Representative to join our team and provide exceptional customer service to our guests. If you have a passion for providing excellent customer service and are looking for a rewarding career, this is the job for you!

A Guest Service Representative is responsible for providing excellent customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Guest Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment

What is Guest Service Representative Knowledge?

• Knowledge of hospitality industry standards
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services

What is Guest Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a hospitality setting

What is Guest Service Representative Responsibilities?

• Greet guests upon arrival and provide them with information about the hotel and local attractions
• Answer guests’ questions and address their concerns
• Process guest check-ins and check-outs
• Handle guest complaints and resolve issues
• Ensure