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Guest Service Representative Shift Lead Jobs

Guest Service Representative Jobs
By INTERCONTINENTAL HOTEL - NEW ORLEANS At , New Orleans, 70130 $15 - $18 an hour
Use personal judgment and specialized knowledge to give information to people.
Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Take the initiative to greet guests in a friendly and warm manner.
Guest Service Representative Jobs
By Courtyard Marriott King Kamehameha's Kona Beach Hotel At , Kailua-Kona, 96740 $23.13 an hour
***Management retains the discretion to add or change the duties of the position at any time. ***
Special discounts on several different vacation ownership options offered through Marriott Vacations Worldwide
20% Discounts globally on food and beverages and in-room dining at Marriott Worldwide locations
Friends & Family Travel Program at Marriott Worldwide locations, including 34 Hawaii locations
Sense of place and culture
Paid company holidays and other paid time off (vacation, sick, birthday)
Guest Service Representative Jobs
By Marriott International, Inc At , Los Angeles, 90015 $24.25 - $26.95 an hour
We’ll support you in and out of the workplace by offering:
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Guest Service Representative Jobs
By Home2 Suites At , Katy, 77450
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Experience in service, sales, telesales or guest relations type of industry is helpful, not mandatory.
Manager on Duty functions when necessary or as scheduled
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Have a thorough working knowledge of emergency procedures.
Guest Service Representative Jobs
By The Inn Of The Five Graces At , Santa Fe $18 an hour
Assists with other tasks assigned by supervisors or management.
Making reservations via phone call.
Responsible for replying to all Guest Services emails promptly.
Responsible for Front office cleanliness-organizing the office and restocking items
Assisting with all guest requests before or while in-house promptly
Assist with arrivals and departures; paperwork, car, luggage, concierge assistance, walking guests to their accommodations, etc.
Guest Service Representative Jobs
By Visit Philadelphia At , Philadelphia, 19153
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Guest Service Representative Jobs
By Marriott International, Inc At , Bellevue, 98004 $24.68 an hour
We’ll support you in and out of the workplace by offering:
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Guest Service Representative Jobs
By Pacifica Hotels At , Cambria, 93428 $17 - $19 an hour
Health Benefits, Travel Perks & More
Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests
Communicate effectively with guests and fellow team members
Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied
Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy.
Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Guest Service Representative Jobs
By Marriott International, Inc At , Detroit, 48226
We’ll support you in and out of the workplace by offering:
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Guest Service Representative Jobs
By Hilton Garden Inn At , Victoria, 77904
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Experience in service, sales, telesales or guest relations type of industry is helpful, not mandatory.
Manager on Duty functions when necessary or as scheduled
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Have a thorough working knowledge of emergency procedures.
Guest Service Representative Jobs
By Homewood Suites by Hilton At , Cape Canaveral, 32920, Fl
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Experience in service, sales, telesales or guest relations type of industry is helpful, not mandatory.
Manager on Duty functions when necessary or as scheduled
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Have a thorough working knowledge of emergency procedures.
Guest Service Representative Jobs
By Nothing Bundt Cakes At Warren, OH, United States

At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner ...

Guest Service Representative Jobs
By Marriott International, Inc At , Koloa, 96756, Hi $31.09 an hour
Organizar, confirmar y procesar registros de entrada/salida de los huéspedes y adaptarse según los cambios
Asegurar los pagos y, para ello, verificar y ajustar la facturación según sea necesario
Proporcionar a los huéspedes habitaciones e información sobre el hotel, indicaciones, comodidades y puntos de interesés locales
Realizar informes diarios y revisar todo para saber qué debe comunicarse al personal del próximo turno
Completar informes del cajero y de cierre, y contar el dinero en efectivo al final de cada turno de manera precisa
Aceptar y registrar las llamadas para despertar a los huéspedes e informarlas al departamento correcto
Guest Service Representative Jobs
By O'Reilly Hospitality Management LLC At , Springfield, 65803, Mo
Strong leadership, management, organizational and communication skills.
Fairfield by Marriott, Springfield is proudly managed by O’Reilly Hospitality Management, LLC (OHM.)
Performs other duties and responsibilities as required or requested.
Excellent verbal and written communication skills.
Experience with relevant brand-specific PMS.
Have computer skills to include Microsoft Word, Microsoft Excel, etc.
Guest Service Representative Jobs
By ProSource At Jeffersonville, IN, United States
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Guest Service Representative Jobs
By Hilton Garden Inn At , Ocala, 34471, Fl
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Experience in service, sales, telesales or guest relations type of industry is helpful, not mandatory.
Manager on Duty functions when necessary or as scheduled
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Have a thorough working knowledge of emergency procedures.
Guest Service Representative Jobs
By MCR Hotels At Greater Phoenix Area, United States
Demonstrate knowledge of hotel information including room categories, room rates, packages, promotions, the local area, and other general product knowledge
Answer and manage phone calls in a timely manner, managing multiple tasks at once
Front desk experience preferred, but will train the right fit
Experience with the brand a strong plus
Exceptional customer service skills required
Must possess strong computer skills
Guest Service Representative Jobs
By NCG Hospitality At Phoenix, AZ, United States
42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
Educational and professional certification assistance
Starting wage for this position is $16.00 per hour but the final wage will be based on experience**
Work in cooperation with other departments to ensure a positive guest experience
Strong oral and written communication and interpersonal skills
Strong attention to detail, organization and follow-up abilities
Guest Service Representative - Days
By Tricoci University of Beauty Culture At Normal, IL, United States
Superior Customer Service Skills, consistent communication skills
Prepare work area and maintain master client file.
Ensure adequate supplies are available at the front desk.
Greet clients and schedule their services, suggesting add on services.
Deliver superior customer service to each client.
Resolve client situations within company standards.
Guest Service Representative Jobs
By Hilton Boston Back Bay At Greater Boston, United States

Hospitable wanting to get great