Full Time Customer Service Manager Jobs

Develop and maintain a knowledge base of the evolving products and services

Previous experience in customer service, sales, or other related fields if possible but not required

Excellent written and verbal communication skills

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Permanent schedules with a weekend requirement

6 months of previous call center experience and customer service experience

Data entry, key stroke accuracy

Competitive compensation - base salary + incentives - $11-$15/hr.

Flexible pay: direct deposit with daily and weekly options

Ability to multitask and toggle between multiple screens/systems

Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact

Minimum Qualifications- Education & Prior Job Experience

Reasonable accommodations may be made for qualifying individuals with disabilities

Bilingual language skills required in some locations

Prior customer hospitality experience strongly preferred

Prior travel industry experience preferred

Competitive salary commensurate with experience and skills.

Manage and maintain office supplies, equipment, and inventory, ensuring all essential items are readily available.

Bachelor's degree in business administration or a related field (or equivalent work experience).

Strong organizational skills with the ability to prioritize tasks and meet deadlines.

Excellent written and verbal communication skills.

Adaptability and willingness to learn and take on new responsibilities.

Must have proficient data entry skills with high attention to detail.

Serve customers by coordinating problem resolution between customers, Territory Sales Managers, and Operations personnel.

Must be extremely customer focused with good people skills.

Must have excellent communication skills and telephone etiquette.

Must have previous clerical experience in a business atmosphere.

Previous experience in the motor carrier industry is desirable.

Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.

Ongoing professional development and training programs to enhance your skills and knowledge.

Collaborate with hiring managers to develop compelling job descriptions and post openings on various platforms to attract top talent.

Coordinate new hire onboarding activities, ensuring a seamless and positive experience for all employees.

Support the implementation and administration of HR policies and procedures, ensuring compliance with legal requirements.

Respond promptly and courteously to employee inquiries regarding HR policies, benefits, and general HR-related matters.

Exceptional time management and organizational skills.

High school diploma or equivalent; additional certification or education in office administration is a plus.

Skill development: Enhance your organizational, communication, and multitasking abilities.

Competitive compensation: Receive a competitive salary based on your skills and experience.

Provide comprehensive administrative support to executives, managers, and team members.

Manage and maintain calendars, schedules, and appointments.

Support the SCM with inventory, labor management, and financial performance of the service center

Paid on-the-job training – No previous automotive experience is required

Tuition and certification assistance and access to a FREE online university

Terms and conditions apply, and benefits may differ depending on location.

Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center

Six months of supervisory experience required, preferably in a retail environment

Assist customers with questions while personalizing the experience for each caller

Follow our computer system requirements

Busy day handling a high volume of inbound customer inquiries

Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data

Opportunity for advancement and upward mobility across the entire Qurate Retail Group family of brands.

Report to an assigned Customer Service Supervisor

Minimum Qualifications- Education & Prior Job Experience

Interprets government rules and requirements for domestic and international travel or cargo shipments

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Bilingual language skills required in some locations

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Accurately place telephone orders offering specials, promotions and services that help meet customers needs

Proficient in keyboarding and computer skills

Able to perform essential duties and responsibilities with efficiency and accuracy

Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"

Analyze customer situations and determine viable options that will serve them best

Flexibility is a must in this position; Full Time is 40-50 hours a week guaranteed!

Perform other duties as requested by management.

Demonstrated ability to deliver financial results through strong sales and revenue management efforts and overall management and control of P&L.

Minimum five years full service GM experience required with proven track record of success.

Commuter Transit and Commuter Parking Benefits

Opportunity: Full Service General Manager

In conjunction with sales leader, develop and implement sales and marketing plans.

Create positive experiences and build relationships to enhance customer loyalty.

1-3 years of customer service experience a plus

Knowledge of Microsoft office applications

Resolve situations for customers in a prompt, accurate, and friendly manner.

Follow up with customer concerns, issues, needs in a timely manner.

Model the HEAT method: Hear them out, Empathize, Apologize, and Take-Action.

Communicate with Management to achieve optimal service levels-no long lines

Create and manage a weekly schedule for a diverse group of employees

Train and develop future Head Customer Service Managers

Has experience working on a Front end (2-3 years preferred)

Gain new lifelong skills in customer service

Experience Opportunities for career advancement

Requires a minimum of 3 years in a supervisor or management position

Recruit, hire, develop, manage, and motivate a strong, effective Customer Service Team

Advanced skill with LMS, POS, and Office Suite software

Requires a minimum of 5 years of Optical experience

Requires a minimum of 5 years of call center or retail operations experience

Be open to new learning experiences

Helping clients understand the benefits of regular massage, skin care and stretch.

Helping cilents customize their service based on their needs to ensure they have the best possible experience.

Insurance Benefits Health (paid in full for Full Time employee), Dental, Life, Vision, 401K, FSA

Training to help you grow and refine your sales and customer service skills.

Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

Supporters of total body care with a general knowledge of massage and skin care services.

Support the SCM with inventory, labor management, and financial performance of the service center

Paid on-the-job training – No previous automotive experience is required

Tuition and certification assistance and access to a FREE online university

Terms and conditions apply, and benefits may differ depending on location.

Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center

Six months of supervisory experience required, preferably in a retail environment

Support the SCM with inventory, labor management, and financial performance of the service center

Paid on-the-job training – No previous automotive experience is required

Tuition and certification assistance and access to a FREE online university

Terms and conditions apply, and benefits may differ depending on location.

Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center

Six months of supervisory experience required, preferably in a retail environment

Skill in communicating effectively, both orally and in writing; in scheduling groups; and in conducting educational tours and programs

Knowledge of methods and procedures concerning public contact; of telephone procedures; and arithmetic

Skill in operating personal computers

Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise.

Receives requests for information and services and provides such services using advanced technological equipment.

Conducts tours; schedules programs and group tours